Executive - Customer Service
Kama Jewelry Private Limited · Mumbai · onsite · Posted 58d ago
Undisclosed2–5 yrsfulltimeSourced from
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About this role
We are looking for a skilled Executive - Customer Service to join our team at Kama Jewelry Private Limited. The ideal candidate will have excellent customer service skills and be able to provide top-notch support to our clients.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide exceptional customer service through various communication channels.
- Respond to customer complaints and concerns in a timely and effective manner.
- Collaborate with internal teams to improve overall customer experience.
- Develop and implement process improvements to enhance customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer software and technology.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experiencecustomer satisfactionanalytical thinkingCustomer ComplaintsCommunication And Interpersonal Skills
About Kama Jewelry

Kama Jewelry Private Limited
Jewellery
1.0k+
employees
1996
30 years old
Mumbai, Maharashtra
India
₹9.3L PA avg
Avg at Kama Jewelry
About
Founded in 1996 with a mission to delight customers with exceptional products and superior service, Kama Jewelry has firmly established itself among the top ten diamond jewelry manufacturers and exporters in Asia. With three state-of-the-art factories in Mumbai and strategically located sales offices in Mumbai, Chennai, Kolkata, and Dubai, we cater to the major jewelry markets worldwide, including India, the USA, Europe, the Middle East, and Australia.Our product range is as diverse as our esteemed customer base. We proudly serve chain stores, independent jewelers, wholesalers, distributors, retailers, and e-commerce brands across the globe. Each piece from Kama Jewelry is crafted to perfection by skilled artisans, utilizing the latest manufacturing techniques to ensure our products are unparalleled in quality and design. Our dedicated design team diligently tracks global trends, ensuring our collections remain ahead of changing consumer demands.Kama Jewelry offers a comprehensive selection to meet all jewelry requirements, including Diamond Jewelry, Polki Jewelry, Men’s Jewelry, Gemstone Jewelry, Enamel Jewelry, 3D Printed Jewelry, Laser Cut Jewelry, Platinum Jewelry, and Lab-Grown Diamond Jewelry. Our designs are tailored to cater to the diverse cultural styles across different markets, reflecting our commitment to global aesthetics.Our unwavering dedication to exceptional quality at every step of the production process has earned us the trust of the most reputed brands worldwide. We believe that paying attention to the smallest details makes the biggest difference. Our manufacturing and production teams are trained by world-renowned quality experts to achieve the high levels of finish, fit, and comfort expected of international brands.At Kama Jewelry, we leave no stone unturned in our pursuit of excellence, ensuring that every piece we create will shine brightly in the lives of our customers for years to come.
Industries
JewelleryUrban Transport
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