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    Job · 12259742

    DHL Supply Chain logo

    Executive : Customer Service

    DHL Supply Chain · Mumbai · onsite · Posted 64d ago

    Undisclosed0–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage and resolve customer complaints professionally and courteously.

    • Provide excellent customer service through various communication channels.

    • Collaborate with internal teams to resolve complex customer issues.

    • Develop and implement process improvements to enhance customer satisfaction.

    • Analyze customer feedback and suggest changes to improve the customer experience.

    • Maintain accurate records of customer interactions and transactions.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Experiencecustomer satisfactioncrmcustomer feedbackCustomer Complaints

    About DHL Supply Chain

    DHL Supply Chain logo

    DHL Supply Chain

    Logistics

    2.4k+

    employees

    1969

    57 years old

    Mumbai, Maharashtra

    India

    About

    DHL Supply Chain is a leader in customized logistics solutions, offering expertise in managing complex supply chains from manufacturing to delivery.

    Industries

    LogisticsLogistics / Shipping

    Employee ratings

    1,908 reviews

    4.2/ 5

    Culture

    4.1

    Career growth

    3.4

    Work-life

    4.1

    Employees rate it well for

    Work Culture134Salary129Senior Management128Work Environment100Job Security98

    Find them on

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    Executive : Customer Service · waiting for your command