Executive : Customer Service
DHL Supply Chain · Mumbai · onsite · Posted 64d ago
Undisclosed0–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and resolve customer complaints professionally and courteously.
- Provide timely and effective solutions to customer inquiries and issues.
- Develop and implement process improvements to enhance customer experience.
- Collaborate with internal teams to resolve complex customer issues.
- Analyze customer feedback and suggest changes to improve overall customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experiencecustomer satisfactionanalytical thinkingcustomer feedbackCustomer ComplaintsCommunication And Interpersonal Skills
About DHL Supply Chain

DHL Supply Chain
Logistics
2.4k+
employees
1969
57 years old
Mumbai, Maharashtra
India
About
DHL Supply Chain is a leader in customized logistics solutions, offering expertise in managing complex supply chains from manufacturing to delivery.
Industries
LogisticsLogistics / Shipping
Employee ratings
1,908 reviews
4.2/ 5
Culture
4.1
Career growth
3.4
Work-life
4.1
Employees rate it well for
Work Culture134Salary129Senior Management128Work Environment100Job Security98
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