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    Job · 11329152

    DHL Supply Chain logo

    Executive - Customer Service - BLR

    DHL Supply Chain · Bengaluru · onsite · Posted 69d ago

    Undisclosed0–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are looking for a skilled Executive to join our Customer Service team in Bengaluru. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.


    Roles and Responsibility



    • Handle customer inquiries and resolve issues professionally.

    • Provide exceptional customer service through various channels.

    • Collaborate with internal teams to improve overall customer experience.

    • Develop and implement process improvements to increase efficiency.

    • Analyze customer feedback and suggest changes to enhance satisfaction.

    • Maintain accurate records of customer interactions and transactions.


    Job Requirements



    • Excellent communication and interpersonal skills.

    • Ability to work in a team environment and collaborate with colleagues.

    • Strong problem-solving skills and attention to detail.

    • Adaptability to changing situations and priorities.

    • Proficiency in using technology and software applications.

    • Strong analytical and critical thinking skills.



    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Experiencecustomer feedbackCommunication SkillsCommunication And Interpersonal Skills

    About DHL Supply Chain

    DHL Supply Chain logo

    DHL Supply Chain

    Logistics

    2.4k+

    employees

    1969

    57 years old

    Mumbai, Maharashtra

    India

    About

    DHL Supply Chain is a leader in customized logistics solutions, offering expertise in managing complex supply chains from manufacturing to delivery.

    Industries

    LogisticsLogistics / Shipping

    Employee ratings

    1,908 reviews

    4.2/ 5

    Culture

    4.1

    Career growth

    3.4

    Work-life

    4.1

    Employees rate it well for

    Work Culture134Salary129Senior Management128Work Environment100Job Security98

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