Executive - Customer Service - BLR
DHL Supply Chain · Bengaluru · onsite · Posted 69d ago
Undisclosed0–10 yrsfulltimeSourced from
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About this role
We are looking for a skilled Executive to join our Customer Service team in Bengaluru. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various channels.
- Collaborate with internal teams to improve overall customer experience.
- Develop and implement process improvements to increase efficiency.
- Analyze customer feedback and suggest changes to enhance satisfaction.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and collaborate with colleagues.
- Strong problem-solving skills and attention to detail.
- Adaptability to changing situations and priorities.
- Proficiency in using technology and software applications.
- Strong analytical and critical thinking skills.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experiencecustomer feedbackCommunication SkillsCommunication And Interpersonal Skills
About DHL Supply Chain

DHL Supply Chain
Logistics
2.4k+
employees
1969
57 years old
Mumbai, Maharashtra
India
About
DHL Supply Chain is a leader in customized logistics solutions, offering expertise in managing complex supply chains from manufacturing to delivery.
Industries
LogisticsLogistics / Shipping
Employee ratings
1,908 reviews
4.2/ 5
Culture
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Career growth
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Work-life
4.1
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