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    Job · 19414478

    Bureau Veritas logo

    Executive customer Relation 1

    Bureau Veritas · Chennai · onsite · Posted 24d ago

    Not disclosed2–4 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Job Title: Executive – Customer Relations

    Entity: Bureau Veritas India Pvt. Ltd

    Location: Chennai

    Reports to (job): Certification Manager – Tamil Nadu

    Ø Purpose of Position

    • The job incumbent is responsible for Audit Scheduling and Contract Administration for all the schemes
    • The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy

    Ø Major Responsibilities

    • Audit Scheduling in coordination with the client keeping in mind the requirements of ISO 17021:2011.
    • Scheme specific audit schedule management using tools such as Siebel and ACTIS.
    • Contract Administration to ensure correct & updated information of clients in SIEBEL.
    • Monitoring Scheduling Performance through SAS Portal [Management Information System Portal]

    Ø Criteria for Performance Evaluation (KPIs)

    • 3 months Advance Audit Scheduling
    • Compliance to the requirements of ISO 17021:2011 and Bureau Veritas Management System.
    • Scheduling a Competent Team for an audit and Training at all the times
    • Maintaining the desired utilization rate of resources
    • Timely incorporation of changes in Client's administrative information in the Production Tools as a part of Contract Administration responsibility.

    Ø Qualification and Experience

    • Any graduate (Preferably Science or Computer Science) with Min. 2 years of experience.
    • Additional course on computer applications would be desirable.
    • Skills & Qualities:
    • Good Written & Oral Communication Skills
    • Excellent Coordination & Monitoring Skills
    • Ability to meet tight schedule and deadlines.
    • Ability to work under pressure

    The Job Description is subject to change from time to time, as per the requirements of the Company and the Competencies / qualifications you may acquire in future.

    Sourced from foundit

    Skills

    ACTISISO 17021 2011SAS Portal Management Information SystemSiebel

    About Bureau Veritas

    Bureau Veritas logo

    Bureau Veritas

    Analytics & KPO

    4.3k+

    employees

    1828

    198 years old

    Paris La Défense, Hauts-de-Seine

    France

    ₹6.6L PA avg

    Avg at Bureau Veritas

    About

    Bureau Veritas provides testing, inspection, and certification services worldwide, ensuring compliance in quality, health, safety, and environmental standards across industries.

    Industries

    Analytics & KPO

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    3.2

    Employees rate it well for

    Work-Life Balance38Overall Company38

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    Executive customer Relation 1 · waiting for your command