Executive - Customer Experience

Join the Furtados School of Music Family!

At Furtados School of Music (FSM), we create inspiring spaces where creativity grows, confidence builds, and students experience the joy of learning through music.

Were Hiring: Executive – Customer Experience

Location: Lake Shore Mall (formerly Viviana Mall), Eastern Express Highway, Thane West, Thane, Maharashtra – 400601

Working Days: Tuesday – Sunday
Timings: 11:00 AM – 8:00 PM
Languages: English & Hindi (Mandatory)

Key Responsibilities:
• Manage daily centre operations
• Make outbound calls to prospective students and parents
• Handle student and parent queries
• Follow up on admissions and leads
• Coordinate classes and centre activities
• Ensure an excellent customer experience

Who Can Apply?
Graduates with strong communication, customer service, and coordination skills. Prior experience in customer support, telecalling, admissions, administration, or operations will be preferred.

Send your updated CV: [email removed]
Contact: [phone removed]
Website: www.furtadosschoolofmusic.com

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