Executive - Customer Care
aster dm health care · Bengaluru · onsite · Posted 58d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a skilled Executive to lead our Customer Care team at Aster DM Healthcare Limited, located in the Healthcare/Medicine industry. The ideal candidate will have a strong background in customer service and experience working with healthcare professionals.
Roles and Responsibility
- Develop and implement effective customer care strategies to ensure high levels of patient satisfaction.
- Collaborate with healthcare teams to provide excellent patient care and support.
- Manage and resolve customer complaints professionally and promptly.
- Provide information about healthcare services and products to patients and their families.
- Build and maintain relationships with key stakeholders, including healthcare providers and patients.
- Analyze customer feedback and suggest improvements to healthcare services.
Job Requirements
- Proven experience in customer care or a related field, preferably in the healthcare industry.
- Strong communication and interpersonal skills are essential for building relationships with patients, families, and healthcare professionals.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Knowledge of healthcare services and products is desirable.
- Strong problem-solving and analytical skills are needed to resolve complex issues.
- Experience working with healthcare software and systems is an asset.
Sourced from naukri
Skills
Customer Serviceanalytical thinkinghealthcare softwarehealthcare industryCustomer Carecustomer feedbackPatient CareHealthcareCommunication And Interpersonal Skills
About Aster Dm Healthcare
aster dm health care
Healthcare
4.7k+
employees
1987
39 years old
Dubai
United Arab Emirates
₹4.9L PA avg
Avg at Aster Dm Healthcare
About
Aster DM Healthcare is India’s largest integrated healthcare provider, operating a robust network of 19 hospitals, 10 clinics, 200+ pharmacies, and 255+ labs across five states. Since its inception in Kerala in 2001, Aster has been delivering high-quality care—from primary to quaternary—through ~22,400+ dedicated personnel across clinical and non-clinical roles. With a presence in metro as well as Tier II and III cities, Aster is committed to making advanced, accessible healthcare a reality for all, backed by global standards and a patient-first approach.
Industries
HealthcareHealthcare / Pharma
Employee ratings
10 reviews
3.6/ 5
Culture
3.2
Career growth
3.0
Work-life
3.2
Employees rate it well for
Overall Company36Job Security35
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