Executive - Commercial Operations Support

Experience: preferred 1 year in PDA/FDA processing or experience in shipping operations

• Review and validate PDA/FDA as per SOPs and client requirements.
• Review Charter Party (CP) terms and identify applicable port costs.
• Ensure accuracy of port costs from enquiry to final reconciliation .
• Investigate DA discrepancies and identify root causes.
• Coordinate with clients, port agents, and internal teams to resolve queries.
• Monitor and report operational, customer, and agent KPIs .
• Ensure timely and accurate DA processing and compliance with established procedures.

• Basic understanding of port operations and shipping terminology .
• Knowledge of PDA/FDA and DA reconciliation .
• Basic understanding of Charter Parties .
• Good analytical, communication, and coordination skills.
• Strong attention to detail and accuracy.

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