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    Job · 13543578

    HYDERABAD · FULLTIME

    Executive - Collections

    Tata Capital logo

    Tata Capital

    Hyderabad · onsite · Posted 58d ago

    Sourced fromNaukri
    Undisclosed1–2 yrsfulltimeHyderabad

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Core Responsibilities:

  1. Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt.

  2. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters.

  3. Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments

  4. Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary.

  5. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt.

  6. Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action

  7. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer

  8. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required.

  9. Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company

    Desired Experience: Minimum
  10. to
  11. years in the field. Job Qualifications Graduate : Yes Masters/Postgraduate: Optional



    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    12. Sourced from naukri

    Section · 02

    Skills

    Customer ServiceAmazon Ec2JenkinsMavenDockerGithubRecoveryDebtaws iamamazon web servicesVpcBucketCollectionsJavaSalesreconciliationfinancemarketingAnsibleGITLinuxcollection managementpayment collection

    Section · Company

    About Tata Capital

    Tata Capital logo

    Tata Capital

    NBFC

    12.4k+

    employees

    2007

    19 years old

    Mumbai, Maharashtra

    India

    About

    Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.

    Industries

    NBFCFinancial Services

    Employee ratings

    5,719 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.4

    Work-life

    3.8

    Employees rate it well for

    Work Culture402Salary377Work Life Balance336Work Environment315Senior Management246

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    Executive - Collections · waiting for your command