Executive Collection Officer

Role & responsibilities:

We are looking for a Collection Executive to manage overdue and nonperforming customer accounts. The role includes conducting field visits, following up for repayments, negotiating settlement plans, and maintaining accurate documentation.

Key Responsibilities:

• Conduct field visits and follow-ups for overdue/NPA customers.
• Ensure timely recovery of EMIs and closure of delinquent accounts.
• Maintain accurate records of all collection efforts.
• Coordinate with internal teams for dispute resolution.
• Educate customers on repayment terms and settlement procedures.
• Achieve assigned monthly collection targets.

Required Skills & Qualifications:

• Minimum 1 year of experience in collections.
• Strong communication and negotiation skills.
• Twowheeler with valid driving license.
• Local language proficiency preferred.
• Basic MS Excel knowledge.

Salary & Benefits:

• Competitive salary
• Performance incentives
• Statutory benefits (PF, ESI)