Executive Assistant

Key Responsibilities

Calendar & Time Management

Own and manage the CEO's complex calendar, proactively resolving scheduling conflicts and prioritizing based on business impact

Coordinate meetings across time zones with internal teams, board members, investors, and external partners

Anticipate scheduling needs ahead of key business cycles (board meetings, fundraising, earnings, regulatory deadlines)

Communications & Correspondence

Draft, proofread, and manage emails, memos, and internal communications on behalf of the CEO

Serve as a gatekeeper and first point of contact for the CEO's inbox and calls, exercising sound judgment on prioritization

Prepare briefing documents and talking points ahead of meetings, calls, and investor conversations

Travel & Logistics

Plan and coordinate complex domestic and international travel itineraries

Manage visas, expense reports, and travel-related logistics with efficiency and cost-consciousness

Meeting & Board Support

Coordinate logistics for board meetings, investor updates, and leadership offsites, including materials preparation and minute-taking where required

Track action items from executive meetings and follow up to ensure timely completion

Maintain confidentiality around sensitive financial, regulatory, and strategic information

Project & Office Management

Support special projects assigned by the CEO, ranging from strategic initiatives to internal culture programs

Liaise with department heads (Finance, Legal, Compliance, Product) to gather information and track deliverables on behalf of the CEO

Manage relationships with external vendors, such as travel agencies, event planners, and office service providers

Confidentiality & Compliance

Handle sensitive company, financial, and personal information with the utmost discretion, particularly given regulatory obligations common in fintech (SEC, FCA, or equivalent)

Ensure adherence to company policies around data security and confidential information handling

Required Qualifications

5+ years of experience as an Executive Assistant, Chief of Staff, or in a similar high-level support role, ideally supporting C-suite executives

Exceptional written and verbal communication skills

Proven ability to manage competing priorities in a fast-paced, deadline-driven environment

High level of discretion and sound judgment when handling confidential information

Advanced proficiency with productivity and scheduling tools (Google Workspace, Microsoft Office, calendar management tools)

Strong organizational skills with meticulous attention to detail

Comfortable interacting with senior stakeholders, board members, and investors

Preferred Experience

Prior experience supporting a CEO or founder at a fintech, financial services, or high-growth startup

Familiarity with regulatory or compliance-sensitive environments (banking, payments, lending, or capital markets)

Experience supporting board governance processes, including board meeting prep and minute-taking

Exposure to fundraising cycles, investor relations, or M&A processes

Experience using tools such as Notion, Asana, Slack, or similar project management/collaboration platforms

A background that includes some project management or "chief of staff-lite" responsibilities

Key Attributes

Trustworthy and discreet — comfortable being privy to sensitive company information

Proactive, not reactive — anticipates needs before being asked

Calm under pressure — able to manage last-minute changes without losing composure

Resourceful problem-solver — figures things out independently

Highly adaptable — comfortable with ambiguity and shifting priorities typical of a scaling fintech