Executive Assistant To Director: Markets & Business Support

Job Title: Associate/ Sr. Associate Markets Business Support & Coordination

Location: Bangalore

Department: Markets

Role Overview

We are looking for a proactive and detail-oriented professional to support the Markets (MKT) team in business coordination, data management, client engagement, commercial documentation, MIS, collections, and market research. The role will act as a coordination bridge between the Markets team and internal functions such as Finance, Operations, Sales Coordination (SC), and Delivery, ensuring smooth execution of business opportunities and timely closure of commercial and operational requirements.

Key Responsibilities

• Support the Markets team with business data, trackers, allocation, data generation, and periodic reporting.
• Act as a coordination bridge between the Markets team and internal stakeholders to ensure timely follow-ups and closure of priority business opportunities.
• Coordinate with the Markets, SC, Finance, Operations, and Delivery teams on business requirements, proposals, Engagement Letters (ELs), billing, and other commercial matters.
• Support the preparation and review of proposals, Engagement Letters (ELs), and other client-related documentation.
• Follow up with clients for execution of ELs, issuance of Purchase Orders (POs), and timely renewal of existing agreements.
• Review business-won cases, EL status, contract timelines, and ensure proper documentation and timely renewals.
• Prepare and maintain MIS reports covering business performance, collections, billing, and other key Markets metrics.
• Review debtor ageing and coordinate with Finance and the Markets team for overdue follow-ups and collection-related activities.
• Maintain a centralized recovery/ageing tracker and ensure alignment of data with the Finance team.
• Coordinate with relevant support teams to ensure timely billing and issuance of invoices as per agreed commercial milestones.
• Ensure adherence to internal processes, documentation standards, contractual requirements, and agreed timelines.
• Support the preparation of client dossiers and coordination for SC/EL creation.
• Develop and maintain a centralized repository of business data, presentations, ELs, proposals, and other relevant documents for easy access and reference.
• Share periodic industry insights and market intelligence with the Markets team to support business development initiatives.
• Develop and maintain a structured knowledge hub for weekly client/industry updates and market insights.
• Support the development of a structured research framework for identifying and tracking relevant market opportunities.
• Regularly monitor GeM and other relevant tender/procurement platforms to identify opportunities aligned with the firm's service offerings.
• Support the Markets Director with calendar coordination, meeting schedules, travel arrangements, and other administrative requirements as needed.
• Maintain effective coordination and follow-up across stakeholders to ensure timely execution of business priorities.

Key Skills & Competencies

• Strong coordination and stakeholder management skills.
• Good understanding of MIS, data management, reporting, and analytical processes.
• Strong proficiency in MS Excel and PowerPoint; knowledge of reporting/dashboard tools will be an advantage.
• Good written and verbal communication skills.
• Strong follow-up, ownership, and execution capabilities.
• Ability to manage multiple priorities and work with cross-functional teams.
• Attention to detail, particularly in commercial documentation, contracts, billing, and data.
• Basic understanding of business development, client management, collections, and commercial processes.
• Ability to conduct market research and consolidate industry/business insights.
• Strong organizational and documentation skills.

Preferred Experience & Qualification

• Graduate/Postgraduate in Business Administration, Commerce, Management, or a related discipline.
• 3–6 years of relevant experience in Business Support, Sales/Business Coordination, MIS, Sales Operations, Consulting/Professional Services, or a similar role.
• Experience working with senior stakeholders and cross-functional teams will be preferred.