Executive Airport Pharmacy Management

Job Purpose

Responsible for managing and overseeing airport pharmacy services, ensuring safe, compliant, efficient and customer-focused operations. The role will also support Airport Medical Services, Public Health Emergency Management and related medical facilities.

Key Responsibilities

• Manage day-to-day airport pharmacy operations and service delivery.
• Ensure medication safety, prescription compliance and quality patient care.
• Monitor regulatory, licensing, statutory and audit compliance.
• Manage pharmacy service providers, SLAs, contracts and performance.
• Oversee inventory, procurement, storage, cold-chain and medicine availability.
• Support budgeting, billing, pricing, cost control and revenue generation.
• Conduct audits, inspections and drive continuous improvement.
• Identify operational risks and ensure appropriate mitigation and reporting.
• Support staffing, training, competency development and roster planning.
• Manage patient/customer queries and complaints.
• Coordinate with hospitals, clinics, ambulance providers and airport stakeholders.
• Support business continuity and readiness of medical facilities, including AEDs, oxygen kiosks and first-aid facilities.
• Support public health emergency preparedness, response and vector surveillance.
• Support seamless coordination between Pharmacy Operations and Airport Medical Services.

Education & Experience

• Mandatory: Bachelor's degree from a recognised institution.
• Minimum 8 years of work experience, including at least 2 years in pharmacy/hospital/medical administration or management.
• Proficiency in English and Kannada.
• Pharmacy/Hospital Management or Business Development qualification is desirable.
• Aviation experience will be an added advantage.