Executive Account Manager

What You'll Do

· Set the product vision, identify opportunities and build customer-facing products that raise the bar for customer experience.

· Own the roadmap for the product and guide engineering teams towards delivering the roadmap.

· Collaborate with internal stakeholders across UX, data science, BI, engineering, finance, legal, marketing, and operations.

· Elevate the quality of data instrumentation and analytics across the product line including customer analytics and system performance.

· Monitor emerging business and technology trends, build corresponding strategies, get buy-in with senior execs and drive adoption.

What We're Looking For

· 10+ years of technical product experience, leading the end-to-end product lifecycle.

· Experience owning/driving roadmap strategy, prioritization and making complex trade-offs.

· Demonstrated success building buy-in for an innovative and bold vision.

· Experience contributing to engineering discussions around technology decisions and strategy related to a product.

· Ability to understand, discuss, and challenge architectural concepts, tradeoffs, and new opportunities with technical team members.

· Experience working in agile environments and running/participating in scrum teams.

· Experience with product delivery and balancing business and technical tradeoffs.

· Ability to deal with ambiguity and make high-quality/high-impact decisions in the absence of data.

· Ability to influence cross-functional teams without authority.

· Experience effectively influencing senior leaders (VP, C-level).

· Bachelor's degree in engineering, science, applied math, data science, operations research or related field.

MBA or master's degree preferred.