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    Job · 14594063

    Vertex Cosmos logo

    Exciting Career Opportunity Ecommerce CHAT EMAIL Process

    Vertex Cosmos · Pune · onsite · Posted 54d ago

    ₹2.8L - ₹4.0L PA1–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    WERE HIRING E-COMMERCE CHAT PROCESS

    Your Chat Skills. Your Experience. Your Next Big Opportunity!

    Are you an experienced Chat Support Professional with excellent communication skills? Heres your chance to join a growing E-commerce Chat Process and take your career to the next level!

    Job Highlights

    • Process: E-commerce Chat Support
    • Experience: Experienced Candidates Only
    • Shift: US Shift
    • Working Days: 5.5 Days a Week
    • Salary: Up to 32,000 CTC
    • Role: Chat Support Executive
    • Location: Office No 1501, 1508 Nyati Enthral Sr.no. 12/1A Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014

    What We’re Looking For

    • Excellent English communication skills
    • Strong written communication
    • Good typing speed and computer knowledge
    • Relevant experience in Chat Support / E-commerce / Customer Service
    • Ability to handle customer queries professionally
    • Comfortable working in US shifts

    Your Role

    • Handle customer queries through chat
    • Assist with orders, returns, refunds, and product-related concerns
    • Provide quick and accurate resolutions
    • Ensure a positive customer experience
    • Maintain quality and process standards

    Contact - [phone removed]


    Why This Opportunity?

    Competitive Salary | US Shift | E-commerce Process | Career Growth

    If you have the experience, communication skills, and passion for customer service, we want to hear from you!

    Apply now with your updated resume and take the next step in your career!


    CHAT SMART. CONNECT BETTER. GROW FASTER.

    Keywords: E-commerce Chat Process, Chat Support Executive, Customer Support, Non-Voice Process, US Shift, E-commerce Jobs, Chat Process Jobs, Customer Service, Experienced Chat Support

    Sourced from naukri

    Skills

    ecommerce chatE-commerce Chat Process E-commerce Email Processecommerce emailEmail ProcessEmail SupportChat ProcessChat Support

    About Vertex Cosmos

    Vertex Cosmos logo

    Vertex Cosmos

    IT Services & Consulting

    394

    employees

    2021

    5 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹2.9L PA avg

    Avg at Vertex Cosmos

    ₹2.8L – ₹4L PA

    This role

    About

    Welcome to Transcom! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions!"

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    2.3/ 5

    Culture

    1.4

    Career growth

    1.4

    Work-life

    1.4

    Employees rate it well for

    Skill Development24Overall Company23

    Find them on

    WebsiteAmbitionBox reviews

    Exciting Career Opportunity Ecommerce CHAT EMAIL Process · waiting for your command