Everseen - Project Manager - Operational Excellence
Everseen · Pune · onsite · Posted 37d ago
About a minute. You'll make an account on the way through.
About this role
Project Manager - Operational Excellence
- Manages and leads region reporting to them from both an operational and strategic perspective.
- Has overall responsibility for the successful operation of the region s deliverables.
- Deals with all capacity planning activities.
- Sets strategy and takes key decisions for the success of the continent/region
- Works with senior leadership to set strategic goals for their team.
- Responsible for the governance of the continent/region. Acts as a point of escalation for both the team, internal and external stakeholders.
- Project Management and Execution
- Oversee the development and execution of project plans, ensuring tasks, milestones, risks, and issues are effectively managed.
- Serve as the primary point of contact for project-related queries, coordinating with both internal and external stakeholders.
- Lead multiple customer projects from inception to completion, ensuring alignment with project scope and timelines in collaboration with sales, engineering, and product teams.
- Help the team to identify creative and robust solutions to address project risks and issues, ensuring minimal impact on project timelines and deliverables. Support customer calls where necessary
- Technical Implementation and Support
- Manage the technical onboarding and deployment process for customers, with a focus on seamless installations of software solutions.
- Troubleshoot technical issues and provide timely solutions to ensure consistent and reliable service delivery.
- Act as a technical resource, providing insights and addressing challenges related to software, networking, and system integration.
- Cross-functional Collaboration and Communication
- Work closely with sales, product development, and engineering teams to support project goals and customer satisfaction.
- Provide regular project updates, distribute meeting notes, and maintain transparency with all stakeholders.
- Liaise with the VP Head of India Operations to report on project status, issues, and opportunities for process improvements.
- Documentation and Knowledge Management
- Ensure that all technical and project documentation is complete, accurate, and accessible to relevant stakeholders.
- Contribute to the development of best practices for project management and technical processes within the region.
- Customer Relationship Management
- Build strong relationships with regional customers, ensuring their needs are met and fostering long-term partnerships.
- Foster a culture of collaboration and continuous learning by organizing training sessions, workshops, and knowledge-sharing sessions.
- You have 10+ years experience in in a technical program management or solution engineering role working with projects in a global matrixed organization
- Strong technical proficiency in Linux, Kubernetes, Docker/Podman, networking, and automation tools such as Ansible.
- Proficient in Git, Prometheus, OpenShift and Grafana.
- Proficiency with project management software, including Microsoft 365, Jira, and Teamwork.
- Strategically leading and motivating a team. Managing team performance, KPIs etc. Enabling the One Team + Team Builder approach.
- Proactive self-starter with the capacity to engage in multiple initiatives concurrently. Adaptable to changing project requirements and able to anticipate and address potential issues promptly.
- Keen interest in Everseens technology solutions, comfortable discussing them at a high level, and staying updated with the latest developments.
- Demonstrates initiative, drive, and self-motivation in taking full ownership of the function / specialism, ensuring accountability and fostering a no-blame culture conducive to continuous improvement.
- Possesses in-depth problem-solving skills and exercises good judgment, capable of navigating and resolving complex situations effectively.
- Highly organized with excellent organizational skills and meticulous attention to detail, ensuring accuracy and precision in project execution and documentation.
- A relevant degree qualification is preferred
- A Project Management qualification (Prince2, PMP etc.) is preferred
- Knowledge of security standards/frameworks such as ISO/IEC 27001, ISO/IEC 27701, SOC2, NIST, CSA, OWASP.
- You are a strong communicator, organised and thrive in an environment of mutual respect, openness and collaboration. You enjoy getting things done at a quick pace.]
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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About Everseen

Everseen
1001-5000
employees
2007
19 years old
Cork, Cork
Ireland
₹5.5L PA avg
Avg at Everseen
About
The world's leading retailers trust and rely on Everseen's Visual AI™ solutions to improve their bottom line by minimizing shrink, streamlining operations, and helping to deliver a better customer experience.
As technology innovators, our best-in-class AI and computer vision delivers unmatched value at global scale. Whether it's at checkout lanes, in aisles, or at the receiving door, Everseen helps retailers see the unseen.
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10 reviews
Culture
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Career growth
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Work-life
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