Events Sales Manager

Hello Park: Event Sales Manager

Location: Hyderabad, India

Company Profile:

Imagicaa Next Private Limited is a leading player in India's entertainment and leisure industry, committed to creating innovative, immersive, and world-class experiences for guests of all ages. With a strong focus on delivering exceptional customer experiences, the company continues to introduce globally recognised entertainment concepts that redefine family entertainment in India.

About Hello Park:

Hello Park is an internationally acclaimed immersive indoor family entertainment destination that combines cutting-edge digital technology with physical play to create an engaging experience for children and families. Designed around projection-based games, motion-sensing technology, interactive play zones, digital walls and floors, creative activities, birthday celebrations, and interactive attractions, Hello Park offers a unique blend of entertainment, learning, and physical activity in a safe indoor environment.

Imagicaa Next Private Limited has secured the exclusive rights to introduce Hello Park in India, with its flagship venue launching at Y Junction Mall, Hyderabad.

We are looking for an experienced and passionate leader to join our Pre-Opening Team and play a key role in launching India's first Hello Park.

We are looking for an energetic and results-driven Event Sales Manager to join our team at Hello Park, Hyderabad.

The ideal candidate will have strong communication and negotiation skills, a customer-focused approach, and the ability to manage the complete sales cycle for birthday parties, events, and related services.

If you:

• Enjoy communicating with customers and closing deals
• Are proactive, target-oriented, and results-driven
• Can manage multiple clients and tasks simultaneously
• Enjoy working in a dynamic, fast-paced entertainment environment
• Have a passion for sales and customer service

we would love to hear from you.

Key Responsibilities

• Achieve monthly and quarterly sales targets and KPIs for events, birthday parties, and additional services
• Manage the complete sales cycle from lead generation to booking, payment, event execution, and closure
• Handle incoming leads and conduct timely follow-ups
• Make outbound calls to prospective and existing customers
• Present and sell event packages, birthday packages, and additional services
• Consult with clients both online and at the park
• Coordinate with internal teams to ensure smooth execution of events
• Ensure high-quality event execution and excellent guest satisfaction
• Handle customer objections, queries, and complaints professionally
• Prepare bookings, agreements, quotations, and other event-related documentation
• Maintain accurate customer and booking records in CRM systems
• Develop repeat business and maintain relationships with existing customers
• Identify upselling and cross-selling opportunities
• Coordinate with the Marketing team on campaigns, promotions, and promotional activities
• Participate in promotional events and activations
• Monitor competitor activities and local market trends
• Provide feedback and suggestions regarding pricing, packages, and product improvements
• Maintain a high standard of customer service throughout the sales and event process

Requirements

• 2–4 years of experience in sales, customer service, event sales, hospitality, or a related field
• Experience in event sales, birthday parties, hospitality, entertainment, or retail sales will be an advantage
• Graduate degree/diploma preferred
• Excellent communication and interpersonal skills
• Strong negotiation and objection-handling skills
• Proven ability to achieve sales targets
• Strong organizational and multitasking skills
• Basic proficiency in MS Office and CRM systems
• Ability to work independently as well as part of a team
• Willingness to work rotational shifts, weekends, and public holidays as per business requirements

Preferred / Added Advantage

• Experience in hospitality, F&B, entertainment, kids' events, or birthday party sales
• Experience handling corporate events, school groups, or large group bookings
• Knowledge of the Hyderabad market and local customer base
• Knowledge of event management or booking software
• Fluency in English and Hindi; knowledge of Telugu will be an added advantage

Personal Qualities

• Customer-oriented mind-set
• Proactive and energetic approach
• Excellent communication and interpersonal skills
• Strong sales orientation
• Ability to remain calm and professional under pressure
• Responsible and detail-oriented
• Positive attitude and strong team-player mentality

What We Offer

• Competitive fixed salary with performance-based incentives
• Opportunity for professional growth within an international entertainment company
• Dynamic and engaging work environment
• Training and development opportunities
• Company benefits as per applicable policy
• Employee benefits and internal privileges as applicable

Employment Details

Location: Hello Park, Hyderabad
Employment Type: Full-time
Department: Sales / Events
Working Schedule: Rotational shifts, including weekends and public holidays, as per business requirements

Interested candidates may share their updated resume at [email removed] with the subject line "Application for Event Sales Manager- Hello Park, Hyderabad".

Only shortlisted candidates will be contacted for further discussions.