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    Job · 12863951

    Maersk Global Service Centres logo

    Event Tracking updates Specialist

    Maersk Global Service Centres · Chennai · onsite · Posted 62d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Description

    At Maersk , we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what s possible-setting new benchmarks for efficiency, sustainability, and excellence.

    We believe in the power of diversity, collaboration, and continuous learning , and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100, 000 employees across 130 countries, we work together to shape the future of global trade.

    Join us as we leverage cutting-edge technologies and create global opportunities. Let s sail together towards a brighter, more sustainable future with Maersk.

    Purpose of the role

    Acts as a Subject Matter Expert for Lead Logistics operations across 3PL, 4PL, and DCM processes, driving customer experience, process stability, KPI governance, and continuous improvement through standardization, automation, and data-driven insights.

    You will be Responsible for:

    Being part of a large global team responsible for container tracking and cargo operations.

    Handling complex queries from stakeholders by applying internal processes and procedures.

    Troubleshooting exceptional queries by working with internal departments to provide customer-focused resolutions.

    Ensuring no fines or penalties are imposed and preventing claims.

    Performing RCA analysis of discrepancies and operational failures.

    Participating in internal team meetings and contributing ideas and suggestions for overall process improvement and waste elimination.

    Qualifications

    1-3 yrs experience in an MNC with documentation/order or transaction processing/query handling

    What We Offer:

    • Impact : Be part of a team that directly contributes to global operations.

    • Opportunity : Unlock professional and personal growth through diverse career pathways.

    • Innovation : Work with a team that embraces technology and continuous improvement.

    • Global Exposure : Collaborate across geographies and cultures.

    • Work-Life Balance : Flexible working arrangements to support your well-being.

    Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .



    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ExperienceAutomationglobal tradesubject matter experttransaction processingQuery Handling4PlProcess ImprovementGlobal OperationsComplex QueriesContainerLogisticsLogistics OperationsDcmoperations3Pl

    About Maersk

    Maersk Global Service Centres logo

    Maersk Global Service Centres

    Logistics

    30k+

    employees

    1904

    122 years old

    Bengaluru/Bangalore, Karnataka

    India

    ₹10.2L PA avg

    Avg at Maersk

    About

    A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.

    Industries

    LogisticsPorts & Shipping

    Employee ratings

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    Event Tracking updates Specialist · waiting for your command