EV Callers - US Healthcare - Chennai - Whatsapp HR on 7200003809

Happy Jobs Worldwide Solutions · Chennai · onsite · Posted 8d ago

Not disclosed1–3 yrsfulltimeSourced from Foundit

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About this role

Description

We are seeking motivated EV Callers for the US Healthcare sector based in Chennai. This role involves engaging with potential patients over the phone, providing them with information about our healthcare services, and assisting them with their health insurance inquiries. Ideal candidates should have a passion for helping others and a strong background in customer service.

Responsibilities

Conduct outbound calls to potential patients to discuss healthcare services and benefits.
Assist patients with inquiries regarding their health insurance plans and coverage options.
Gather patient information and maintain accurate records of calls made.
Provide exceptional customer service and support to ensure patient satisfaction.
Collaborate with healthcare professionals to streamline patient onboarding processes.

Skills and Qualifications

1-3 years of experience in a call center or customer service role, preferably in healthcare.
Strong verbal communication skills with a clear and pleasant phone manner.
Proficiency in using CRM software and Microsoft Office Suite.
Ability to handle patient inquiries with empathy and professionalism.
Knowledge of healthcare terminology and insurance processes is a plus.

Salary Budget: Up to 5 LPA

Location: Near Egmore, Chennai

Food provided free of cost. Sat and Sun fixed week off.

Interview Process: Interested candidates, please WhatsApp HR on [phone removed] mentioning that you are applying for Revenue Recovery Specialist role. We will get back to you.

Sourced from foundit

Skills

Customer ServicePatient OutreachProblem SolvingInsurance VerificationMedical Terminologyappointment schedulingCall HandlingUS HealthcareEMR systemsData Entry

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Description

Responsibilities

Conduct outbound calls to potential patients to discuss healthcare services and benefits.

Assist patients with inquiries regarding their health insurance plans and coverage options.

Gather patient information and maintain accurate records of calls made.

Provide exceptional customer service and support to ensure patient satisfaction.

Collaborate with healthcare professionals to streamline patient onboarding processes.

Skills and Qualifications

1-3 years of experience in a call center or customer service role, preferably in healthcare.

Strong verbal communication skills with a clear and pleasant phone manner.

Proficiency in using CRM software and Microsoft Office Suite.

Ability to handle patient inquiries with empathy and professionalism.

Knowledge of healthcare terminology and insurance processes is a plus.

Salary Budget: Up to 5 LPA

Location: Near Egmore, Chennai

Food provided free of cost. Sat and Sun fixed week off.

Interview Process: Interested candidates, please WhatsApp HR on [phone removed] mentioning that you are applying for Revenue Recovery Specialist role. We will get back to you.