{"@context":"https://schema.org","@type":"JobPosting","title":"EUC -Hands and feet support L1","description":"

Job Description

Salary range - Junior 1 to 3 yrs INR 4,00,000

Job Description:

Provide L1/L2 support for desktops, laptops, and peripherals
Perform hardware installation, replacement, and basic troubleshooting
Manage device lifecycle (allocation, tracking, refresh, decommission)
Support OS (Windows/Mac), software installation, and patching
Handle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)
Use tools like Intune/SCCM for device management
Manage tickets and ensure SLA compliance
Support onboarding/offboarding and user setup
Maintain asset and support documentation
Escalate complex issues to L3 teams
windows 11 troubleshooting
Dora process
SMTP issues
Solving Server issues
Onsite IT support

Experience:

L1: 1 to 3 years
L2: 3 to 5 years

Location:- Mumbai

Work type:- Onsite

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