EUC Architect - Bangalore

Key Responsibilities:

• Design and implement Nexthink solutions to optimize end-user experience and IT operations.
• Collaborate with cross-functional teams to gather requirements and deliver effective solutions.
• Utilize PowerShell scripting to automate processes and improve system efficiencies.
• Conduct training sessions and workshops for IT staff on Nexthink functionalities and best practices.
• Monitor and analyze user experience data to identify trends and areas for improvement.
• Provide expert guidance on Nexthink integrations with existing IT infrastructure.
• Troubleshoot and resolve issues related to Nexthink deployments and configurations.

Qualifications:

• 15+ years of End User Computing (EUC) engineering experience.
• 4 to 5 years of hands-on experience with Nexthink solutions.
• Strong mastery of PowerShell scripting for automation and system management.
• Familiarity with ITIL processes and best practices.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills to collaborate effectively with stakeholders.

Preferred Skills:

• Experience with Microsoft Intune and System Center Configuration Manager (SCCM).