EUC Administrator

Job Description:

We are looking for an exceptional resource to help administer our End User Compute environment.

This resource must be skilled in multiple areas such as: SCCM, Intune, and NinjaOne. Windows 10/11imaging, hardening, and patching. Policy management and Powershell.

As an EUC Administrator at MKS, you will partner with internal IT customers to support all EUC initiatives here at MKS. In this role, you will report to the EUC IT Manager.

Key Responsibilities:

• Support System Center Configuration Manager (SCCM), Intune, & NinjaOne administration and engineering, to include collection and query creation and management; application and package creation and deployment; content distribution, management and troubleshooting, OS deployments, custom report creation, MDM, MAM, Autopilot.
• Use SCCM, Intune, & NinjaOne to keep workstations and servers patched to correct levels.
• Identify, analyze, and resolve system problems with both short-term workarounds and long-term solutions.
• Work with Active Directory and Azure teams to create policies and group solutions.
• Work with Security and Compliance stakeholders to ensure our endpoints and images are secure and hardened.
• Write Powershell scripts to automate systems administration tasks.
• Attend meetings and project calls as needed to offer solutions for EUC task.
• Manage ticket queue to for request and incidents. Drive those to fulfillment, resolution, and root cause.
• Respond to escalated service desk/team requests.
• Operational support / activities for the above
• The position will be a champion for MKS cybersecurity efforts and will work closely with the cybersecurity team
• Cultural awareness, as the company is working internationally with IT customers and vendors
  
  

Qualifications:

• 3+ years SCCM experience, supporting software packaging, patching, OS deployments, task sequences, queries, reporting
• 3+ years Intune experience, supporting software packaging, patching, MDM, MAM, Autopilot
• Experience with NinjaOne for EUC administration
• Experience with Azure Virtual Desktops
• Working knowledge of: (Windows Client, GPOs, AppLocker, Microsoft M365, Microsoft Endpoint Management (Intune), Microsoft M365, Tenant to Tenant Migrations, Azure Active Directory, M365 Security and Compliance Features, Multi Factor Authentication, Single sign-on, Self-service password reset, Hybrid Cloud, VDI, Microsoft Active Directory Services, CIS)
• Experience working in a global organization
• Experience with large scale implementations and integrations of corporate IT systems
• Working hours will be based in US eastern standard time, to allow collaboration with the global team
• Some weekend work is required
• Strong analytical and problem-solving skills.
• Excellent communication, documentation, and reporting skills.
• Ability to work collaboratively in a team and manage multiple projects.