Estate Operations Manager ( Ex Defence )

Position Overview

The Estate Operations Manager is responsible for coordinating and overseeing all non-technical, non-kitchen operational functions at the property.

The incumbent owns the remaining estate functions — horticulture, security, billing & admin, procurement, and staff housing — ensuring the property runs to the highest standards of order, discipline, and care.

The ideal candidate is a retired or ex-serviceman who brings military-grade discipline, logistics capability, and people management experience to a demanding, high-standards residential estate environment

Key Responsibilities

1. Horticulture & Landscaping

• Oversee all gardens, lawns, plantations, water features, and outdoor spaces at Pine Drive
• Manage the horticulture team — roster, task allocation, performance

2. Security Management

• Own the end-to-end security protocol for Pine Drive — gate management, visitor log, CCTV oversight
• Manage the security guard roster, shift schedules, and leave planning
• Conduct regular mock drills, brief the security team on protocols
• Liaise with local authorities when required
• Maintain a zero-tolerance, high-discipline security environment in line with estate standards

3. Billing, Admin & MIS

• Manage all utility billing — electricity, water, gas, telecom — at Pine Drive
• Maintain a monthly MIS for estate expenditure; submit to Head of Estate
• Track all vendor invoices — verify against work done before approval
• Maintain a master log of all AMC renewals, warranty documents, and statutory certificates for functions in scope
• Manage petty cash and maintain accurate expense records
• Ensure all statutory compliances within scope (fire, local permits) are current

4. Procurement & Vendor Management

• Own procurement for all estate consumables, horticulture supplies, security equipment, and staff quarters requirements
• Enforce the 3-quote rule as per SOP
• Maintain an approved vendor list; periodically benchmark rates
• Track purchase orders, delivery, and quality of supplies
• Work with Head of Estate for capex procurement approvals

5. Staff Housing & Stay Management

• Manage all on-site staff quarters — allocation, maintenance, cleanliness, and discipline
• Ensure staff quarters meet hygiene and habitability standards at all times
• Coordinate any repairs or maintenance needs

INCUMBENT PROFILE:

• Ex-serviceman — JCO, NCO, or equivalent rank from Indian Army, Navy, Air Force, BSF, CRPF, or similar
• Post-service experience in estate management, facility management, or hospitality operations preferred
• Total experience: 10 years

Core Competencies

• Exceptional discipline and time management — operates to military-grade standards
• Strong people management — comfortable leading a team of 10–20 ground staff
• Highly organised with attention to detail in record-keeping and admin
• Procurement and basic financial literacy — can manage budgets and verify invoices
• Composed under pressure — able to manage security situations, emergencies, and principal expectations
• Honest and discreet — working in a private, high-trust residential environment

Annual Compensation: 10-12LPA

QUERIES :

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