ESM Tech Lead

Job Summary

Must Have Experience - Experienced in implementation of ITSM , platform & Custom app platform development of Custom app and complex integrations solution using industry best practices.

Responsibilities

• Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD)
• Experience in implementation of complex integration with multiple enterprise level tool sets
• Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
• Good experience of Service Portal and widget creation
• Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
• Knowledge of Authentication via Auth 2.0, certificates and MID Server
• Implemented ServiceNow project in Domain separated instance
• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
• Good knowledge of MID Server installation and management
• Experience of custom applications development
• Experience of LDAP/Active Directory/SSO implementation
• Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

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