Escalation Manager - Social Media and online reputation Manager -Bank
Mehr Capital · Mumbai · onsite · Posted today
₹3.0L - ₹6.0L PA1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Handle MD, CHO level escalations, work & resolve negative comments on social media within 48 hrs
It includes inbound & outbound calling
Salary-6 lakh
Payroll - Bank
Work locations - Andheri
Call [phone removed] Yuvraj
www.hyfly.in
Should be flexible with 9-10hrs rotational shifts starting at 9am, 10am, 11am & 12pm
Age limit: 34 yrs
Current ctc not more than 5 lpa
It includes inbound & outbound calling
Salary-6 lakh
Payroll - Bank
Work locations - Andheri
Call [phone removed] Yuvraj
www.hyfly.in
Required Candidate profile
Graduate with 1yr min ORM, Social Media Experience only can applyShould be flexible with 9-10hrs rotational shifts starting at 9am, 10am, 11am & 12pm
Age limit: 34 yrs
Current ctc not more than 5 lpa
Sourced from naukri
Skills
Outbound CallingSocial Media HandlingReputation ManagementComplaint managementOutboundBpo Customer ServiceOnline Reputation ManagementORMInbound CallsGraduatebcomSocial MediaEscalationsbaQuery ResolutionComplaint HandlinginboundEscalation Management