Escalation Management Executive
Cygnus · Mumbai · onsite · Posted 43d ago
₹5.0L - ₹6.0L PA2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Handle and resolve customer/client escalations by identifying the root cause, coordinating with internal teams, and ensuring timely closure.
Sourced from naukri
Skills
Customer Experiencecustomer satisfactionService qualityComplaint managementCustomer ManagementCustomer Satisfaction IndexComplaint HandlingEscalation ManagementCustomer Service Management
About Cygnus
Cygnus
11-50
employees
Paterson
United States
₹9.2L PA avg
Avg at Cygnus
₹5L – ₹6L PA
This role
About
Leading company into loans
Industries
Advertising / PR / Events
Employee ratings
10 reviews
4.6/ 5
Culture
3.8
Career growth
4.0
Work-life
4.1
Employees rate it well for
Work-Life Balance49Job Security47
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