{"@context":"https://schema.org","@type":"JobPosting","title":"Erp Support Engineer","description":"

Role & responsibilities

Provide functional and application support for ERP systems.
Troubleshoot user issues and ensure timely resolution.
Support ERP modules related to BOQ, Procurement, Inventory, and Purchase Management.
Assist in ERP implementation, configuration, testing, and deployment activities.
Coordinate with internal technical and functional teams for issue resolution.
Conduct user training and provide system guidance as required.
Maintain support documentation, issue logs, and reports.
Monitor system usage and identify opportunities for process improvement.
Ensure high levels of customer satisfaction through effective communication and support.

Preferred candidate profile

Experience in a customer-facing support environment.
Professional appearance and good presentation skills.
Strong interpersonal and relationship-management abilities.
Self-driven, proactive, and capable of working independently.
Ability to handle multiple tasks and priorities effectively.

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