ERP Implementation Consultant
FACT Solutions India · Kolkata · onsite · Posted 34d ago
About a minute. You'll make an account on the way through.
About this role
Responsibilities
- Project Implementation from Kick-Off to Go Live
- Requirement Gathering Business Process Mapping
- System Setup, Configuration Implementation
- FRD Documentation
- End-User Training
- Attend to Inbound Outbound Helpdesk requests via Email Phone etc
- Post Implementation Support
- Ability to develop loyal, ongoing relationships with customers
- Maintain high degree of customer engagement and satisfaction
- Responsible for retention and up-selling to current clients
- Diligently follow-up on renewal of Annual Maintenance Plans
- Product Demonstration
- Assist the Sales Team in Project Scoping
- Documenting Proposals RFP responses
- Sales-To-Implementation Project Handover Documentation
- You may visit clients onsite for implementation and training on new projects as well as for existing clients
Basic Requirements
- High degree of technical competency with computer systems and software
- B.Com Freshers with solid Accounting language
- Solid foundational Accounting knowledge
- 0-6 years of experience in the ERP domain
- Preferably worked in ERP Helpdesk or implementation
- Languages: English (read, write, and speak), Bengali (speak), Hindi (speak)
- Excellent communication and client management skills
- Bachelor s Degree (Commerce)
- Must be located in Kolkata
Nice to Have
- Strong accounting knowledge
- Experience in client management
Benefits
- Industry-standard annual leave
- A management team that supports your growth and learning
Role Overview
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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About FACT Solutions India
FACT Solutions India
Software Product
175
employees
1987
39 years old
Kolkata, West Bengal
India
₹4.2L PA avg
Avg at FACT Solutions India
About
About FACT
At FACT, we believe that powerful, intuitive tools should be accessible to every business no matter the size. Our flagship product, FACT ERP.NG, streamlines everything from accounting to inventory, helping over 100,000 users in 40+ countries run smarter, faster operations. We combine deep technical expertise with a relentless focus on usability and customer success. Our team is small, agile, and deeply committed to solving real-world problems with elegant, scalable code. With decades of experience behind us, we're building systems that businesses can rely on not just today, but for years to come.
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