ERP and CRM Executive (Fresher)

Job Description

ERP & CRM Executive (Fresher)

CleaNsep Systems Pvt. Ltd.

Location : Thane

Qualification

• B.Sc. (IT) / B.Sc. Computer Science or equivalent
• Freshers are welcome to apply
• Female candidate preferred

Job Summary

Cleansep is looking for a dedicated and enthusiastic ERP & CRM Executive to manage and coordinate our ERP & CRM system implementation. The selected candidate will work closely with internal departments and our ERP vendor to understand business requirements, ensure smooth implementation of various modules, and provide day-to-day system support.

Key Responsibilities

• Coordinate with the ERP/CRM vendor for implementation and customization of different modules.
• Gather business requirements from various departments and communicate them effectively to the vendor.
• Monitor project progress and ensure timely completion of module development and implementation.
• Test new modules and verify that they meet business requirements before deployment.
• Maintain ERP & CRM master data and ensure data accuracy.
• Train employees on ERP & CRM usage and resolve basic user queries.
• Prepare user manuals, SOPs, and process documentation.
• Track pending issues, follow up with the vendor, and ensure timely resolution.
• Generate reports and MIS as required by management.
• Continuously identify opportunities for process improvement using the ERP system.

Desired Skills

• Basic understanding of ERP/CRM systems (knowledge of any ERP is an advantage).
• Good communication and coordination skills.
• Strong analytical and problem-solving abilities.
• Proficiency in MS Excel, Word, and PowerPoint.
• Quick learner with a positive attitude.
• Ability to manage multiple tasks and meet deadlines.

Preferred Candidate Profile

• Self-motivated and willing to learn.
• Good interpersonal skills and ability to work with cross-functional teams.
• Organized, detail-oriented, and proactive.
• Ready to take ownership of ERP & CRM activities.

What We Offer

• Hands-on experience in ERP & CRM implementation.
• Opportunity to work directly with business leaders and ERP consultants.
• Excellent learning and career growth opportunities.
• Supportive and collaborative work environment.

Experience: Fresher
Employment Type: Full-Time

Contact Details:

Sandhya Mulik

[phone removed]

[email removed]