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    Job · 16755075

    BT Group logo

    ER Professional

    BT Group · Gurugram · onsite · Posted 42d ago

    Not disclosed8–10 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Key Responsibilities:

    Driving ER Projects

    1. India CultureAlignment projects and delivery
    2. Labor codesimplementation

    Compliance Support

    1. Monitor updates and ensure applicability of key labourlaws (PF, ESIC,PT, Gratuity, CLRA,S&E Act, LWF, Maternity, etc.)
    2. Maintain updated compliance trackers and supportdocumentation of returns,registers, licenses, and inspection records
    3. Assist in preparing data,documents, and responses for statutory inspections and internal/external audits
    4. Coordinate with vendors and consultants to ensure ER vendor compliance and timely filings
    5. Strong understanding of POSH and Support the ICC (Internal Complaints Committee) with records and logistics in line with POSH guidelines
    6. Partner with ER lead to drivecompliance training and awareness initiatives

    Case Management Support

    1. Assist in case logging, documentcollection, and coordination for grievance, performance, conduct, and harassment investigations – Tier 2 cases
    2. Work with the ER lead to maintain ServiceNow-based ER case tracking, actionupdates, and closurereports
    3. Present insightsand drive stakeholder connects
    4. Support Line Manager ER capability development workshops and communication campaigns
    5. Maintain metricsand dashboards relatedto case volumes,closure rates, and training effectiveness
    6. Assist in deliveryof ER training sessions (performance, policy, ethics) in collaboration with internal stakeholders or external vendors

    Skills & Competencies

    1. Good understanding of labour law concepts and statutory requirements in India
    2. Hands-on experience with ER documentation, case handling procedures, or compliance reporting
    3. Strong interpersonal skills and abilityto handle sensitive conversations discreetly
    4. Excellent writtenand verbal communication skills in English
    5. Familiarity with HR tools(SNOW, SAP, MS Office) and case documentation processes
    6. A proactivelearner with strongfollow-through and attention to detail
    7. Demonstrated abilityto work in a fast-paced, multi-site environment

    Qualification &Experience

    • MBA or Postgraduate in HR / Labour Law
    • 8 -10 years of relevant experience in HR Compliance, Employee Relations
    • Exposure to managing audits,labour inspections, or internal investigations will be a must

    Sourced from foundit

    Skills

    SAPcase handling proceduresER documentationlabour law conceptsstatutory requirements in Indiacompliance reportingSnowHR toolsMS Officecase documentation processes

    About BT Group

    BT Group logo

    BT Group

    Telecom

    12.0k+

    employees

    1846

    180 years old

    London

    United Kingdom (UK)

    About

    BT Group is a global leader in communications services, offering a wide range of fixed-line, mobile, broadband, and networked IT solutions to various sectors.

    Industries

    Telecom

    Employee ratings

    2,567 reviews

    3.8/ 5

    Culture

    3.8

    Career growth

    2.9

    Work-life

    4.1

    Employees rate it well for

    Work Life Balance567Salary270Senior Management237Work Culture237Job Security169

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    ER Professional · waiting for your command