ER Professional
BT Group · Gurugram · onsite · Posted 42d ago
Not disclosed8–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities:
Driving ER Projects
- India CultureAlignment projects and delivery
- Labor codesimplementation
Compliance Support
- Monitor updates and ensure applicability of key labourlaws (PF, ESIC,PT, Gratuity, CLRA,S&E Act, LWF, Maternity, etc.)
- Maintain updated compliance trackers and supportdocumentation of returns,registers, licenses, and inspection records
- Assist in preparing data,documents, and responses for statutory inspections and internal/external audits
- Coordinate with vendors and consultants to ensure ER vendor compliance and timely filings
- Strong understanding of POSH and Support the ICC (Internal Complaints Committee) with records and logistics in line with POSH guidelines
- Partner with ER lead to drivecompliance training and awareness initiatives
Case Management Support
- Assist in case logging, documentcollection, and coordination for grievance, performance, conduct, and harassment investigations – Tier 2 cases
- Work with the ER lead to maintain ServiceNow-based ER case tracking, actionupdates, and closurereports
- Present insightsand drive stakeholder connects
- Support Line Manager ER capability development workshops and communication campaigns
- Maintain metricsand dashboards relatedto case volumes,closure rates, and training effectiveness
- Assist in deliveryof ER training sessions (performance, policy, ethics) in collaboration with internal stakeholders or external vendors
Skills & Competencies
- Good understanding of labour law concepts and statutory requirements in India
- Hands-on experience with ER documentation, case handling procedures, or compliance reporting
- Strong interpersonal skills and abilityto handle sensitive conversations discreetly
- Excellent writtenand verbal communication skills in English
- Familiarity with HR tools(SNOW, SAP, MS Office) and case documentation processes
- A proactivelearner with strongfollow-through and attention to detail
- Demonstrated abilityto work in a fast-paced, multi-site environment
Qualification &Experience
- MBA or Postgraduate in HR / Labour Law
- 8 -10 years of relevant experience in HR Compliance, Employee Relations
- Exposure to managing audits,labour inspections, or internal investigations will be a must
Sourced from foundit
Skills
SAPcase handling proceduresER documentationlabour law conceptsstatutory requirements in Indiacompliance reportingSnowHR toolsMS Officecase documentation processes
About BT Group

BT Group
Telecom
12.0k+
employees
1846
180 years old
London
United Kingdom (UK)
About
BT Group is a global leader in communications services, offering a wide range of fixed-line, mobile, broadband, and networked IT solutions to various sectors.
Industries
Telecom
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