Entra ID Expert

• Coordinate with diverse stakeholders on IAM B2B projects and enhancements
• Implement Entra ID-based solutions for complex operational problems
• Serve as a subject matter expert (SME) for B2B IAM processes
• Driving service improvement plans in IAM B2B processes (company onboarding, application onboarding, incident / request management)
• Responsible for troubleshooting and manage issues related to B2B identities, authentication/authorization and access permissions and provisioning.
• Manage and drive critical incident to closure with collaboration with support internal teams
• Lead IAM B2B operations and BAU activities
• Develop and maintain measurable KPI s to showcase IAM B2B governance performance and monitor IAM B2B Access review campaigns
• Analyse internal and external threats and recommend remediation actions based on Entra ID capabilities.
• Prepare and conduct workshops on IAM topics on both functional and technical design. (Eg. Application / company onboarding assessments)
• Driving deployments for complex operational problems, rollout, upgrades and maintenance plan following the defined IST and Security processes
• Maintain accurate documentations as architecture and design, processes maps, knowledge articles and procedures
• Develop and maintain hands-on experience with Azure Active Directory (Azure AD), including user lifecycle, conditional access, and identity protection and contribute to IAM team s new joiners ramp-up on this topic

Deliverables:

• IAM B2B onboarding projects for external companies and Alstom applications
• Incident management and service request resolutions
• Project and Operations KPIs and regular updates
• Analysis, Identity Health Check governance