Enterprise Relationship Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Relationship Manager based in United States.

This role is focused on growing and strengthening relationships with strategic enterprise customers while driving revenue expansion and long-term account success. You will own a portfolio of high-value accounts, identifying new opportunities across teams, business units, and use cases. The position combines consultative selling, account strategy, and relationship management to deliver measurable business outcomes. You will collaborate closely with customer success teams and executive stakeholders to maximize retention and unlock growth. This is an opportunity to influence enterprise adoption of innovative technology while working with globally recognized brands. The ideal candidate is a proactive, commercially minded professional who thrives in an autonomous, remote-first environment.

Accountabilities:: The Enterprise Relationship Manager will be responsible for managing strategic enterprise accounts, driving expansion opportunities, and ensuring strong commercial outcomes through consultative engagement. This role requires ownership of the full account growth lifecycle, from opportunity creation through renewal.

Own the complete expansion and renewal cycle for assigned enterprise accounts, including pipeline generation, deal execution, account growth, and retention.

Identify and develop new opportunities within existing customers by uncovering additional teams, departments, geographies, and business use cases.

Build and execute strategic account plans based on organizational mapping, whitespace analysis, and growth opportunities.

Develop strong multi-threaded relationships across marketing, design, product, and executive stakeholders to increase account penetration.

Manage commercial performance across assigned accounts, including forecasting, risk identification, and revenue growth initiatives.

Partner closely with customer success teams to align expansion strategies with customer goals, adoption, and renewal plans.

Lead consultative sales conversations focused on measurable customer outcomes and business value.

Deliver impactful product demonstrations, pilots, and proof-of-concept experiences to accelerate adoption.

Navigate complex enterprise sales processes involving procurement, legal teams, and multiple decision-makers.

Maintain accurate pipeline management and provide reliable forecasts.

Represent customer needs internally by sharing insights that support product development and go-to-market strategies, including evolving AI capabilities.

Requirements:

The ideal candidate is an experienced enterprise SaaS sales professional with a strong track record of growing strategic accounts and building trusted relationships across complex organizations. They should combine commercial expertise with a consultative approach and strong ownership mindset.

3–7+ years of quota-carrying SaaS sales experience, including experience selling into enterprise organizations.

Proven success driving expansion revenue through upselling and cross-selling within existing customer accounts.

Experience managing account retention, identifying risks, and supporting long-term customer value in a subscription-based environment.

Strong ability to navigate complex, multi-stakeholder sales cycles and build relationships across different levels of an organization.

Experience creating account strategies through structured planning, organizational mapping, and opportunity identification.

Demonstrated ability to engage executive stakeholders and lead value-based sales conversations.

Familiarity with CRM platforms such as Salesforce or HubSpot.

Experience selling marketing technology, creative technology, or related software solutions is preferred.

Comfortable using AI tools to improve prospecting, personalization, workflow efficiency, and sales execution.

Highly autonomous with strong organizational skills and the ability to manage priorities in a fast-moving environment.

Strong communication, negotiation, and relationship-building abilities.

Benefits:

Competitive compensation package including:

Base salary range of $100,000–$120,000 USD .

Target total compensation of approximately $170,000–$190,000+ USD , depending on experience and qualifications.

Stock options.

Remote-first work environment with flexibility across the United States.

Premium health insurance coverage.

401(k) matching program.

Flexible vacation policy and paid sick days.

Paid parental leave after one year of employment:

16 weeks for primary caregivers.

4 weeks for secondary caregivers.

Home office setup stipend and company-provided equipment.

Annual stipends for:

Professional development and memberships.

Lifestyle spending.

Work-from-home meals.

Access to coworking spaces globally.

Opportunities to collaborate, learn, and build connections within a distributed team.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1