Enterprise Architecture

Overview

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries.

Position: Enterprise Architecture

Location: Bangalore/Noida

Work Type: Onsite

Job Type: Full Time

Job Description

• The clientcurrently seeks a Enterprise Architecture Advisor to join our team in Noida and Bangalore'Technical Experience:
• Must have 10+ years of IT experience, 3+ years in managing endpoint tools such as Zscaler Dex/ Nexthink/ 1E Tachyon/ SysTrack.
• Must have exposure to Zscaler Dex (ZDX) with platform and admin certificationsITIL foundation certificationProject Management tools – JIRA, Azure DevOpsExperience of working on ITSM - ServiceNow, RemedyPossesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint
  
  

Roles & Responsibilities

• Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool
• Experience in implementing and driving automation initiativesCreate intake processes to gather requirements from stakeholders
• Participate in problem hunting sessions to identify opportunities in the environment
• Analytical skills to slice and dice the data per use case needsCreate Success Plans, Roadmaps and Value Realization documents to help customer achieve business objectives.
• Responsible for customer/stakeholder relationship managementProvide cross functional support
• Act as a liaison between vendor and client
• Key Expertise: Exhibits passion and alignment with our vision, values & operating principles
• Strong Communication & Presentation skillsVendor ManagementStakeholder management
• Demonstrates the ability to multi-task
• Exceptional listening abilities and detail oriented
• Ability to work in heterogeneous environment
• Demonstrates ability to succeed with the team
  
  

TekWissen® Group is an equal opportunity employer supporting workforce diversity