Enterprise Apps Business Systems Analyst
Cloudfulcrum · Remote · remote · Posted 69d ago
Undisclosed8–13 yrsfulltimeSourced from
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About this role
> Enterprise Apps Business Systems Analyst
Location: Remote
Work Mode: Remote
Skills: Enterprise Apps Business Systems Analyst
Experience in Years: 8
Type: Full Time
Job Title: Enterprise Apps Business Systems Analyst (BSA)
Department: Enterprise Applications / IT
Work Mode : remote
Key Responsibilities
Sales Workspace, AI CRM Lifecycle
- Sales Workspace AI Adoption: Lead technical discovery and Proof of Concepts (POCs) for integrating AI into the sales workspace, creating a seamless, intelligent environment that boosts rep productivity and provides actionable insights.
- Sales Lifecycle CRM: Drive system enhancements across Account Contact Management, Opportunity Management, and Forecasting to streamline the daily workflows of the sales organization.
- Transaction Lifecycle Management: Manage the technical and functional requirements for the Opportunity to Invoice and Quote to Cash processes, including Service Contracts and Entitlements.
- Sales Performance Management (SPM): Oversee systems related to Territory Quota Planning, the Commission Calculation Engine, and the Rep Earnings Statement Portal.
- Governance Analytics: Ensure robust Comp Plan Governance Audit processes and deliver high-impact Reporting Analytics for sales leadership.
Business Analysis Agile Delivery
- Work directly with business leaders and global/regional stakeholders to gather requirements, perform gap analysis, and conduct root cause analysis for business problems.
- Translate complex business requirements into clear, actionable technical specifications for development teams and architects.
- Write comprehensive user stories and acceptance criteria tailored to business needs.
- Drive Agile modeling sessions, lead sprint demos, and facilitate backlog grooming.
- Develop business case documents, business process diagrams, and functional use cases.
System Architecture, Integration Compliance
- Work with cross-functional teams to identify system and process dependencies across the enterprise architecture.
- Facilitate User Acceptance Testing (UAT), including planning, execution, and defect resolution.
- Manage customer/stakeholder relationships, handling day-to-day interactions and effectively navigating escalations.
- Ensure strict compliance with SOX, business controls, and IT general controls (ITGC) across all sales and commission applications.
- Required Qualifications Experience
- CRM Transaction Lifecycle (Must-Have): Deep functional knowledge of the Salesforce (SFDC) ecosystem with a mandatory understanding of the CRM and transaction lifecycle.
- Process Expertise: Strong knowledge of Quote to Cash, Opportunity to Invoice, Service Contracts, and Entitlements using SFDC and NetSuite (NS).
- SPM Commissions: Proven experience dealing with sales commission calculation engines, quota planning, territory management, and compensation plan governance.
- Compliance: Familiarity with implementing and managing systems under SOX and ITGC compliance frameworks.
- Preferred / Nice-to-Have: Prior experience with CPQ cloud applications is highly advantageous but not strictly required.
Soft Skills Attributes
- Self-Starter: Highly motivated, well-organized, and capable of operating independently.
- Communication: Excellent listener and communicator; able to bridge the gap between highly technical teams and non-technical business stakeholders.
- Adaptability: Willing to learn new things (especially emerging AI sales tech within the workspace) and thrive in a fast-paced, dynamic team environment.
- Problem Solver: Analytical mindset with a proven ability to untangle complex business problems and design scalable, user-friendly solutions.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AgilecrmAuditingbusiness processSystem architectureenterprise applicationsAnalystBusiness AnalysisAnalyticssalesforce
About Cloudfulcrum
Cloudfulcrum
Software Product
31
employees
2019
7 years old
Hyderabad / Secunderabad, Telangana
India
₹8.4L PA avg
Avg at Cloudfulcrum
About
CloudFulcrum excels in Salesforce DevOps solutions, enhancing CRM efficiency and customer satisfaction for various enterprises.
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Employee ratings
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Culture
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