Enterprise Applications Manager

Enterprise Applications Manager  

Location:  Remote, United States  

About the Role  

We are seeking a highly technical and strategic Enterprise Applications Manager to join our CRM & Revenue Technology team within Revenue Operations. This newly created role sits at the intersection of Revenue Operations and Product Management, serving as the technical bridge between our Salesforce CRM ecosystem and internally developed enterprise applications.  

As the Enterprise Applications Manager, you will own the end-to-end delivery of complex integration projects spanning Salesforce, Credit Platform, Data Platform, Entity Management, and Onboarding systems. This role requires a unique blend of technical depth (integration architecture, API design, Workato development), operational excellence (RevOps processes, data governance), and product thinking (requirements gathering, stakeholder management, feature prioritization).  

You will be the primary business point of contact for all enterprise application projects, partnering with Engineering, Product, GTM leadership, and Revenue Operations to design scalable integration solutions that enable revenue growth. This is a high-impact, high-visibility role requiring strong technical skills, excellent communication abilities, and a self-starter mentality. You'll be working in a dynamic environment where you'll need to balance competing priorities, navigate ambiguity, and drive projects from requirements gathering through deployment and ongoing optimization.  

Key Responsibilities  

Integration Architecture & Implementation  

Own the design and deployment of integrations between Salesforce and enterprise applications (Credit Platform, Data Platform, Entity Management, Onboarding) using Workato or similar iPaaS platforms  

Design integration patterns that ensure data consistency, real-time synchronization, and proper error handling across systems; establish integration best practices and reusable patterns for the team  

Define Requirements for API connections between Salesforce and internal applications; understand REST/SOAP APIs, authentication methods (OAuth, API keys), and webhook architectures  

Gather requirements for complex Workato recipes including conditional logic, data transformations, lookup tables, error handling, and batch processing; optimize recipes for performance and reliability  

Implement monitoring, logging, and alerting for all integrations; proactively identify and resolve integration failures, performance issues, and data quality problems  

Project Management & Product Ownership  

Act as technical product owner for enterprise application initiatives; gather requirements from GTM stakeholders, translate business needs into technical specifications, and prioritize feature requests  

Create detailed technical documentation including integration architecture diagrams, data flow maps, API specifications, and user guides for enterprise applications  

Conduct user acceptance testing (UAT) coordination; develop test plans, manage UAT execution with business users, track defects, and ensure successful production deployment  

Build product roadmaps for enterprise applications in collaboration with stakeholders; balance technical debt, new feature requests, and operational maintenance needs  

Salesforce Administration & Configuration  

Create Salesforce product roadmap to support enterprise application integrations, including custom objects, fields, validation rules, process builders, flows, and permission sets  

Manage complex Salesforce data models spanning multiple custom objects and relationships; ensure data integrity and optimize for reporting and integration performance  

Create and maintain Salesforce reports, dashboards, and list views to provide visibility into enterprise application data and integration health for stakeholders  

Collaborate with Salesforce Administrators to ensure alignment on data governance, security model, and platform best practices across all enterprise integrations  

Data Governance & Quality Assurance  

Establish and enforce data governance standards for enterprise applications including data dictionaries, field definitions, validation rules, and master data management policies  

Own data quality for all enterprise application integrations; implement automated data validation, cleansing routines, and exception handling to ensure data accuracy  

Qualifications  

Required Experience & Skills  

4-6 years of experience in Revenue Operations, Sales Operations, Salesforce administration, or technical product management roles with heavy integration/systems focus  

Hands-on experience building and maintaining integrations between Salesforce and other enterprise systems using iPaaS platforms (Workato strongly preferred; Zapier, MuleSoft, or similar also acceptable)  

Deep Salesforce knowledge including data model, security model, automation tools (Flow, Process Builder), custom objects, and API capabilities; Salesforce Administrator certification preferred  

Strong understanding of API concepts including REST/SOAP, JSON/XML, authentication methods (OAuth 2.0, API keys), rate limiting, and error handling  

Strong SQL skills for data analysis and troubleshooting; experience querying databases and understanding relational data models  

Advanced Excel skills for data analysis, transformation, and mapping exercises (XLOOKUP, pivot tables, complex formulas)  

Experience in B2B SaaS, fintech, or financial services environments with complex revenue operations and compliance requirements  

Understanding of revenue operations workflows including lead-to-opportunity, customer onboarding, and renewal processes  

Key Competencies  

Systems thinker with ability to understand complex technical architectures and how systems interact across the enterprise technology stack  

Collaborative mindset with experience working cross-functionally across Engineering, Product, Operations, and GTM teams to deliver shared outcomes  

Self-starter with strong ownership mentality; able to take ambiguous requirements and deliver complete solutions with minimal supervision  

Excellent problem-solving and troubleshooting skills; able to diagnose integration failures, data issues, and performance problems methodically  

Strong communication skills with ability to explain technical concepts to non-technical stakeholders and influence decision-making at all levels  

Exceptional attention to detail and commitment to data quality, security best practices, and technical documentation  

Adaptable and comfortable with ambiguity; able to thrive in fast-paced environments where priorities shift and requirements evolve  

Product mindset with focus on user experience, scalability, and long-term maintainability of technical solutions  

Preferred Qualifications  

Workato certification or extensive hands-on experience building production-grade integrations in Workato  

Salesforce Admin Certification  

Experience with modern data platforms (Snowflake, Databricks, Fivetran) and understanding of ELT/ETL patterns  

Familiarity with version control (Git), CI/CD pipelines, and DevOps practices for integration deployments  

Experience with credit underwriting platforms, entity management systems, or financial services applications  

Exposure to Agile product management tools (Jira, Asana, Linear) and product development lifecycle  

Basic scripting skills (Python, JavaScript) for data transformation and automation tasks  

Experience with API testing tools (Postman, Insomnia) and debugging integration issues  

Previous experience in a technical product management or business systems analyst role  

This is an exciting opportunity to build and scale the enterprise application ecosystem for a growing Revenue Operations team. If you're passionate about building elegant technical solutions, thrive at the intersection of RevOps and Product, and want to make a measurable impact on revenue-critical systems, we'd love to hear from you.  

About Convera

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now!

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is  $130,000.00 - $180,000.00  per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

Health insurance (medical, dental, vision)

Retirement savings plan

Paid time off, holidays, and parental leave

Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.