Enrollment Specialist

Join the Veradigm Team as a Enrollment Specialist!

Job Summary

Provides confirmation of details of client enrolment into systems management.

Essential Functions/Major Job Responsibilities

• Responsible for providing high quality service to our clients in an accurate, efficient, and professional manner.
• Responds timely to client cases, e-mails and voice mail messages.
• Provides documentation and evaluation of each account to determine if further research is necessary.
• Solve Client issues by resolving documentation gaps with Payer knows when to escalate to the next tier level.
• Participate in quality processes.

Education

Bachelors Degree (Preferred)

Work Experience

0-2 years relevant work experience (Preferred)

Working Arrangements

• Primarily works in standard office environment.
• On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meeting business needs

Core Competencies

Client Service (internal and external)

Competency Description:

Values and deliver high quality, innovative service to all clients. Anticipates, meets and exceeds the needs and expectations of clients. Works together, building long-term client relationships and focuses efforts on delivering increased client value.

Proficiency Level

Proficient

Behavioral Indicators

Responds to clients needs in a timely, professional, helpful and courteous manner; Strives to meet service standards in all circumstances; Develops and maintains positive relationships with clients.

Competency Description

Demonstrates the underlying drive to ensure that quality is not compromised within the working environment. Includes the identification and maintenance of standards to meet the needs of the client.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.