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    Job · 13921957

    Hewlett Packard Enterprise logo

    Engineering-Vmware and compute Professional

    Hewlett Packard Enterprise · Bengaluru · onsite · Posted 56d ago

    Undisclosed5–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Engineering-Vmware and compute
    This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office.
    HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you.
    What you ll do:
    • Resolve customer s issues via telephone, email, or remote sessions.
    • Identify and escalate issues in a timely manner to vendor according to process guidelines.
    • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
    • Collaborate with other technology teams in diagnosing and isolating the cause of complex issues.
    • Maintain quality on case documentation, SLA timeframes and operational metrics.
    • Performs within the Productivity Measure of the team (scorecard).
    • Handle Problem Management, Post Incident Reviews and RCA.
    What you need to bring:
    • Bachelor s degree in Engineering (or Equivalent).
    • Minimum 5-7 years of relevant experience in Enterprise Managed Service environment.
    • Certification on the latest track like VMware VCP, HPE certifications (ATP/ASE - Server Solutions, Synergy), RHCSA, CCNA, ITIL is an added advantage.
    • Flexible to work in 24/7 support environment.
    Technical Skills:
    • Admin, Operate and Manage vSphere Datacenter.
    • Experience in ESXi and vCenter upgrades.
    • ESXi command line interface
    • vCenter HA, DRS, and other cluster features
    • Virtual Machine operations and configurations.
    • vSphere Performance Monitoring and Performance Chart
    • vSphere Networking, Standard Switch, Distributed Switch (DVS)
    • vSphere Storage, iSCSI, FC, Software iSCSI, RDM configurations.
    • vSphere security and ESXi hardening.
    • Strong knowledge of HPE compute platforms, specifically
    • VMware vSphere / ESXi / vCenter
    • Resource optimization, snapshots, templates, vMotion, storage vMotion
    • HPE ProLiant DL series
    • HPE Synergy (Composer, Image Streamer, frames, interconnects)
    • HPE Apollo systems
    • Experience with iLO, OneView, firmware/driver baseline updates, and server diagnostics
    • Understanding of SAN/NAS concepts, zoning, datastores, and virtualization storage integration.
    • Familiarity with ITIL processes (Incident, Change, Problem Management).
    Ability to analyze and resolve complex infrastructure issues under pressure
    Non-Technical Skills:
    • Excellent written and verbal communication skills.
    • Commitment to deliver high quality product and solution support.
    • Must achieve excellent customer satisfaction.
    • Take ownership and work with high productivity and efficiency.
    • Support other team members and seek their advice to make decisions on complex issues.
    What We Can Offer You:
    Health Wellbeing
    We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
    Personal Professional Development
    We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
    Unconditional Inclusion
    We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
    Lets Stay Connected:
    Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
    #india #operations
    Job:
    Services
    Job Level:
    Expert
    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
    Recruitment Fraud Alert
    We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.
    All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    customer satisfactionATPitil processesProblem managementFirmwarecase documentationPerformance monitoringDiagnosticsESXICCNAComputer NetworkscloudCommunication SkillsDigital TransformationoperationsIT ServicesLegalGoogle Composer

    About Hewlett Packard Enterprise

    Hewlett Packard Enterprise logo

    Hewlett Packard Enterprise

    IT Services & Consulting

    14k+

    employees

    2015

    11 years old

    Bangalore / Bengaluru, Karnataka

    United States

    ₹9.4L PA avg

    Avg at Hewlett Packard Enterprise

    About

    We use the power of AI, cloud, and networking to help you move faster, work smarter, and achieve more. With deep expertise and bold ingenuity, we empower organizations to turn data into foresight, ele

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.4

    Career growth

    3.0

    Work-life

    3.5

    Employees rate it well for

    Company Culture42Work-Life Balance42

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    Engineering-Vmware and compute Professional · waiting for your command