Engineering Manager

The role / impact

The Engineering Manager leads, grows and manages a team of engineers building software for new or improved features in Xero's products and its associated service delivery systems. Serving as a leader of individual contributors and technical leads, you act as a coach and advisor to your direct reports, cultivating a high-performance environment by providing guidance, building talent and aligning everyone with Xero's strategic objectives. You champion processes and practices that enable engineers to get great work done safely, while supporting and growing the next generation of technical talent.

By fostering a culture of continuous empathy towards customers, you ensure your team delivers better quality software faster to make a measurable impact on the overall product vision. You own the hiring process for your group, identify skill gaps and empower your team to make fast, decentralized decisions that reduce delays and enable innovative solutions. Your focus remains on keeping the team unblocked and accelerated in their adoption of modern engineering practices while consistently meeting service level objectives and security standards. You embrace and push for new technology and processes, such as artificial intelligence, to drive efficiency and stay at the forefront of engineering excellence.

The team / how they connect

You will lead the Bills team, a large team based in Toronto that owns the core Accounts Payable product area for Xero. This team manages critical workflows like Bills, Credit Notes and Spend Documents that handle millions of daily visits. The team operates with a highly collaborative, cross-functional approach, partnering closely with design and product disciplines to carve out future roadmaps and solve real customer problems.

The team is currently working on / Initially, you will focus on

• Managing the technical vision, operational health and product delivery for all of Accounts Payable using a tech stack built on .NET core and React.

• Mentoring Junior and Senior engineers in their careers and performance development

• Coordinating cross-team dependencies and navigating occasional collaborative alignment with southern teams.

• Building out automated and prediction workflows with the help of artificial intelligence to supercharge small business efficiency.

• Fostering a positive team culture, driving AI adoption, and encouraging active contribution to internal engineering Communities of Practice.

Where and how you can work

This role is based in Toronto and is mainly remote, offering flexible working arrangements. To connect and collaborate, the team has a designated in-office boost day every week, usually coming into the office on Thursdays, along with regular social meetups and connections every quarter.

Here are some of the things we are looking for

• You bring proven experience managing software development teams and a track record of building a healthy, inclusive team culture.

• A thorough understanding of modern software development practices, agile delivery, system architecture and incident management is part of your toolkit.

• Your collaborative approach allows you to work seamlessly with product, design and cross-functional stakeholders to plan, roadmap and proactively solve complex engineering problems.

• Possessing strong communication skills helps you navigate conflict openly, ensuring you can comfortably push back when necessary to shield your team from competing priorities.

• Having a growth mindset means you excel at coaching and mentoring others, empowering your team to make decentralized decisions while maintaining accountability.

• Technical familiarity with high-scale products, fintech, .NET or React helps you review technical strategy, designs and architectural trade-offs effectively.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.

The expected base salary range for this role is $175000 - $203,000 CAD.

Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.

In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:

• Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.

• Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.

This is a posting for an existing vacancy.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.