Engineering Manager

SRE Manager – Reliability Engineering, Automation & Operational Excellence

Role Overview

Step into a technically hands-on SRE leadership role where you will engineer reliability – not just manage it. Own architecture for monitoring and automation, review infrastructure-as-code with rigor, author operational designs, and personally dive into complex incidents.

Bring an engineering-first mindset: be the leader who sees beyond what is currently working, identifies risks before they become incidents, champions AIOps, and actively expands the team into adjacent platform engineering.

You will lead a 15+ member team supporting large-scale cloud platform reliability across multiple workstreams – driving operational excellence, cloud cost efficiency, and engineering innovation. This is a high-visibility role as the single point of accountability between the vendor team and client engineering leads.

Key Responsibilities

Architecture & Technical Leadership

• Own reliability architecture: drive decisions for monitoring, alerting, automation, and infrastructure tooling; conduct code reviews on IaC, scripts, and configs
• Personally engage in complex incident debugging using KQL, telemetry, and distributed traces to unblock the team and drive rapid root cause resolution
• Author runbook designs, define operational architecture, standardize procedures, and continuously raise the reliability bar

Delivery & Execution

• Drive delivery in Agile/Scrum against contractual commitments: sprint progress, capacity management, delivery forecasting
• Manage on-call rotation with health tracking (burnout, incident volume, team well-being)
• Drive incident management excellence: SLA targets, post-incident reviews, MTTD/MTTR tracking, corrective actions, systemic improvements
• Drive deployment operations: staged rollouts, Blue/Green deployments, deployment validation gates, safe deployment practices across cluster-based infrastructure

Cloud Cost & Operational Efficiency

• Own cloud cost management: Azure spend monitoring, optimization, efficiency practices, burn rate reporting against budget
• Drive AI and automation: AIOps adoption, automated incident detection, intelligent alerting, auto-remediation, Copilot-assisted engineering

Innovation & Growth

• Think beyond current operations: identify reliability risks before incidents, propose innovative automation, expand into adjacent platform engineering
• Solution for new engagements: scoping, estimation, technical proposals, and delivery model shaping for new workstreams

People & Stakeholders

• Drive multi-stakeholder coordination: primary technical interface with client leads, priority translation, platform roadmap awareness, proactive capacity positioning
• Take full ownership: end-to-end accountability for team outcomes, proactive issue resolution, hold team to SLA and operational standards
• Drive recruitment, professional development, and culture: technical interviews, team connects, mentor/coach across levels (intern to principal)

Problem Solvin

• gDeep infrastructure debugging across distributed systems and cloud service degradatio
• nSees beyond current operations to identify risks and propose innovative automatio
• nSystems thinking for reliability architecture trade-off
• sData-driven incident analysis for staffing, process, and tooling decision
• sFinancial awareness for cloud spend management and team value demonstratio

n
Technic

• alSRE/DevOps leadership, operational architecture, distributed systems (Service Fabric, Kubernetes/AK
• S)Incident management, capacity planning, cloud cost optimizati
• onAzure DevOps, Agile/Scrum, infrastructure-as-code (ARM, Bicep, Terrafor
• m)Monitoring/observability (KQL, telemetry, distributed tracing), AIOps, automation tooli
• ngOn-call rotation design and health monitori
• ngDelivery metrics (MTTD, MTTR, deployment frequency, SLA complianc

e)
Required Skills & Qualificati

• onsHands-on SRE or platform engineering management leading 15+ engineers across geograph
• iesProven reliability architecture ownership, code review rigor, and complex infrastructure debugg
• ingTrack record of proactive improvements, solutioning for new engagements, and delivery growth beyond sc
• opeExperience managing contract-based delivery with SLA accountability and operational commitme
• ntsStrong design reviews, incident coordination, executive reporting, and stakeholder communicat
• ionOwnership mindset delivering operational excellence beyond expectati

ons
Preferred Qualificat

• ionsImproving MTTD/MTTR through technical and process cha
• ngesCloud cost optimization and large-scale SaaS operat
• ionsAIOps adoption (auto-remediation, intelligent alerting) in SRE t
• eamsOn-call health management and sustainable support mo
• delsSolutioning and estimation for new reliability engineering engagem
• entsOperational architecture documents, runbook designs, reliability stand
• ardsService Fabric, Kubernetes, or large-scale cluster-based platform operat

ions
Why You'll Love This

• RoleEngineer reliability at scale – own architecture decisions that directly impact platform uptime and perfor
• manceChampion AIOps, automation, and innovation while leading a high-performing team across multiple workst
• reamsShape operational excellence as the trusted engineering partner to client leadership with direct business i

mpact