Engineering Manager

About the Company

The ideal candidate will be responsible for managing and inspiring his or her team to achieve their performance metrics. Your role will involve strategizing, project management, part staff management. Your collaborative attitude and interpersonal skills will help you thrive as an Engineering Manager.

About the Role

Engineering Manager

Location: Mohali, India

Reports To: Director of Engineering – Digital Engineering (or relevant Engineering Lead)

Department: Digital / Digital Engineering

Role Summary

We are hiring Engineering Managers to join our Digital Engineering organization. This is a generalist engineering leadership role with strong backend depth, responsible for leading teams building and operating business-critical digital products across multiple brands and markets. Depending on assignment, the role may span backend services and APIs as well as web and mobile delivery.

Responsibilities

• Platform & Service Ownership (Backend-First, Full-Stack Aware)
• Own one or more core platform domains (e.g., ordering, catalog/menu, pricing, payments, loyalty, customer identity, integrations, CMS) delivered via APIs and services.
• Drive end-to-end accountability across architecture, delivery roadmap, quality, and production reliability.
• Lead system design and architectural trade-offs (latency, resiliency, data consistency, cost, security, time-to-market).
• Establish and evolve service contracts (API standards, versioning, backward compatibility), integration patterns, and domain boundaries.
• Improve performance and availability through pragmatic engineering practices (profiling, caching, DB tuning, queueing/eventing where appropriate).
• Ensure predictable releases and operational readiness (zero/low downtime deployments, feature flags, progressive rollout, rollback strategy).
• Engineering Leadership & Team Effectiveness
• Lead and scale a cross-functional team (Backend, Web, Mobile, QA, DevOps/SRE, Tech Leads as applicable).
• Build a high-performance culture: clear ownership, delivery discipline, quality mindset, and continuous improvement.
• Coach and grow engineers through regular feedback, career development, mentoring, and performance management.
• Partner with Talent Acquisition and peers to hire strong backend engineers (and full-stack/mobile talent when needed).
• Create team clarity via planning rituals, capacity management, prioritization, and engineering excellence standards.
• Delivery, Reliability, and Operational Excellence
• Own delivery outcomes: scope definition, estimation, sequencing, risk management, dependency management, and stakeholder alignment.
• Ensure high engineering quality: automated testing strategy, code review discipline, CI/CD hygiene, and secure-by-default patterns.
• Drive observability maturity: SLI/SLO alignment, logging/metrics/tracing, alerting quality, incident response, and post-incident learning (RCA).
• Partner with SRE/Platform teams to meet availability, latency, and scalability targets for peak events and business cycles.
• Cross-Functional Collaboration & Stakeholder Management
• Collaborate with Product, Brand/Commercial teams, Operations, Finance, Security, and external partners to align on priorities and delivery.
• Communicate trade-offs clearly, including options, impacts, timelines, and cost/risk implications.
• Influence technical direction through proposals that balance business outcomes and long-term platform health (including tech-debt strategies).

Qualifications

• 12+ years of overall experience with 3–5+ years in engineering leadership/management roles.
• Strong backend engineering foundation: service architecture, API design, data modeling, distributed systems fundamentals.
• Experience leading teams building production-grade, high-availability systems (microservices and/or modular service architectures).
• Proven ability to deliver across multiple stakeholders and competing priorities in a product environment.
• Solid understanding of cloud and modern ops practices (Azure/AWS/GCP fundamentals, CI/CD, observability, security basics).
• Strong communication skills: can translate between engineering detail and business outcomes.
• Technical exposure (expected at architectural level; hands-on is a plus):
• Backend: Node.js or similar backend stacks, REST/GraphQL, asynchronous patterns (queues/events), caching, relational + NoSQL basics.
• Web/Mobile: ability to manage delivery across React-based web and native or cross-platform mobile stacks (iOS/Android/Flutter/React Native).
• Data & integration: third-party APIs, aggregator/partner integrations, idempotency, retries, reconciliation patterns.

Preferred Skills

• Experience in consumer digital platforms (QSR, retail, e-commerce, marketplaces, logistics).
• Experience leading distributed teams across geographies/time zones.
• Experience with multi-tenant, multi-brand, multi-market platforms and complex integration ecosystems.
• Familiarity with compliance/security practices relevant to consumer platforms and payments.

Pay range and compensation package

This role is critical to building and operating resilient digital platforms that:

• Improve speed-to-market for customer and business features across multiple brands/markets.
• Protect revenue through high-quality releases and strong production reliability.
• Create scalable foundations that support growth, partner integrations, and future platform expansion.

Equal Opportunity Statement

We are committed to diversity and inclusivity.