Engineering Manager - Quality

Responsibilities

• Define and own enterprise quality standards and QA methodologies across engineering teams, ensuring consistent, high-quality delivery.
• Manage release quality gates, governing entry and exit criteria so releases meet defined quality and business requirements before go-live.
• Track and analyze defect metrics and quality analytics using tools such as TestRail to identify trends and drive continuous improvement.
• Own release management from a quality perspective, ensuring quality sign-off and release readiness across releases.
• Own UAT readiness, quality sign-off, and post-release defect triage for major launches, ensuring business and technical stakeholders have clear entry and exit criteria.
• Lead and develop the QA team, set technical direction, mentoring engineers, and building QA capability.
• Report quality posture, release risk, and defect trends to engineering leadership through concise dashboards and agreed improvement actions.
• Partner with engineering and product teams to embed quality practices early in the SDLC and report on quality posture to leadership.
• Drive continuous improvement of QA processes, incorporating AI-assisted defect analytics and predictive quality insights to prioritize testing effort.
• Plan, design, execute, and document functional, integration, end-to-end, and regression testing for assigned scope.

Requirements

• 10+ years of hands-on experience in quality engineering and QA, including defining quality standards and managing release quality gates.
• Strong command of QA standards, QA methodologies, release management, and defect analytics, with hands-on experience using tools such as TestRail.
• Proven experience leading or mentoring QA engineers and driving continuous improvement in delivery quality.
• Understanding quality metrics and reporting to support data-driven quality decisions.
• Experience supporting quality governance in ecommerce or retail technology environments with complex integrations, releases, and business cutovers
• Familiarity with AI-assisted defect analytics and predictive quality insights to enhance testing effectiveness.
• Experience with organizing testing for multiple integrated systems

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