Engineering Manager ? Product Development (.NET, GCP)

Job Summary

The Manager of Product Development is responsible for providing technical leadership and expertise for developing and supporting new and existing software products within Custom Application Research Development (CARD) at HCA Healthcare. This individual will analyze business requirements, perform design tasks, construct, test, and cloud-native implement solutions in an agile development environment, and provide mentorship to other developers.

Major Responsibilities and Accountabilities

• Development Standards: Ensure that staff engineers adhere to HCA Healthcare's established standards and procedures for development activities. This includes maintaining code and version control through the specified application development software.
• Project Management: Lead and manage development projects from inception through to implementation. This involves overseeing the entire project lifecycle, including planning, elaboration, development, testing, and deployment.
• Testing and Reviews: Ensure that employees complete unit testing for their code and participate in peer/code reviews of other developers' work to maintain high-quality standards.
• User Support: Provide advanced troubleshooting and user support, working directly with end users at all levels of the organization to resolve issues and improve user experience.
• Performance Metrics: Establish baseline key performance indicators (KPIs) and gather relevant operating metrics to evaluate the impact of new technology adoption before and after implementation.
• Process Improvement: Identify and implement process changes that enhance technology adoption. This includes adding, changing, or removing processes as necessary.
• Training: Conduct training sessions and ensure that relevant training is provided to help employees adopt new technologies effectively.
• Software Development Lifecycle: Lead the software development lifecycle process for projects aimed at stabilizing, enhancing, and expanding the capabilities CARD team.
• Requirement Gathering: Gather requirements from the product owner and other business stakeholders. This includes authoring stories with strong acceptance criteria, prioritizing stories, accepting or rejecting stories, coordinating with other technical teams, and removing team roadblocks.
• Staff Management: Manage all staff members involved in the software development process, including developers, business analysts, quality assurance, and support personnel.
• Application Support: Manage ongoing application support by ensuring that support tickets are assigned to team members appropriately and completed in a manner that meets or exceeds predefined service level agreements (SLAs).
• Agile Principles: Evangelize and implement Agile development principles across the entire CARD department and other HCA Healthcare stakeholders to improve development processes and outcomes.
• Technology Evaluation: In cooperation with HCA Healthcare architects, evaluate all proposed innovative technologies for departmental use and organizational fit.
• Collaboration: Collaborate with corporate and divisional leadership, client executives, clients, and project managers to schedule, staff, and deliver application enhancements.

Reporting Structure

Does this position formally supervise employees (Y / N): Yes

Job Specifications

• Qualification: B.Tech or Bachelor's degree in information technology, computer science or related fields
• Years of Experience: Overall, 10-15 years of experience. 5-7 years of experience in Managing product development lifecycles, user testing, interaction design, and Agile development. 3+ years of team management experience.

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