AHMEDABAD · FULLTIME
Engineer
Motherson Sumi Wiring
Ahmedabad · onsite · Posted 30d ago
Sourced from
Undisclosed4–9 yrsfulltimeAhmedabad
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Section · 01
About this role
At Motherson, we re committed to creating long-term jobs and advancing global careers. Featured on TIME s World s Best Companies list, we are a diversified global design, engineering, manufacturing, assembly and logistics specialist, delivering full-system solutions to customers across industries. With a focus on innovation, quality and sustainability, we strive to be a trusted industrialisation partner and an employer that nurtures a diverse, inclusive workplace.
Our Modules and Polymer division leads automotive innovation, producing everything from plastic components to complex integrated systems. Trusted by major OEMs worldwide, we also specialise in mould design, tooling, and high-quality upholstery for passenger vehicles. Join us in shaping the future of mobility.
What youll do
- Customer Support
- Handle customer complaints and technical issues related to product and process quality.
- Prepare and implement 8D reports for customer complaints and ensure timely closure of corrective actions.
- Perform root cause analysis using problem-solving tools such as 5 Why, Fishbone, and Pareto analysis.
- Prepare and review PFMEA, Control Plans, SPC, and MSA documents.
- Coordinate with Quality, Production, and Process Engineering teams for effective problem resolution.
- Monitor customer requirements and ensure corrective and preventive actions are implemented.
- Prepare PowerPoint presentations for customer meetings, problem reviews, and improvement activities.
- Communicate effectively with customers and internal cross-functional teams.
Process Engineer- Manage and monitor moulding, coating, and assembly processes for automotive lighting products.
- Ensure processes meet quality, productivity, and customer requirements.
- Monitor process parameters and implement improvements to reduce defects and process variation.
- Apply SPC and MSA techniques to monitor and validate process capability and measurement systems.
- Prepare and update PFMEA, Control Plan, work instructions, and process documentation .
- Conduct root cause analysis and implement corrective actions for process-related problems.
- Handle and allocate manpower according to production requirements.
- Coordinate with Production, Quality, Maintenance, and other departments to achieve production targets.
- Identify opportunities for process improvement, productivity enhancement, and rejection reduction .
- Support continuous improvement activities and ensure stable, efficient production processes.
What we offer
- We offer a professional and growth-oriented work environment where employees can utilize their technical knowledge, problem-solving abilities, and communication skills. Our focus is on quality, customer satisfaction, process improvement, and continuous learning .
- Opportunities to work on automotive lighting manufacturing processes .
- Exposure to Moulding, Coating, and Assembly processes.
- Practical experience with 8D, PFMEA, Control Plan, SPC, MSA, and problem-solving tools .
- Opportunities to handle customer complaints and technical issues .
- Cross-functional collaboration with Quality, Production, Customer Support, and Engineering teams .
- Opportunities to develop leadership, manpower-handling, communication, and presentation skills .
- A platform for continuous improvement, skill development, and career growth .
- A challenging environment that encourages innovation, teamwork, accountability, and professional development .
What we are looking for
- I am a dedicated and result-oriented professional with experience in Customer Support and Process Engineering , particularly in the automotive lighting industry. I have good knowledge of moulding, coating, and assembly processes , along with hands-on experience in process improvement, quality control, and problem solving.
- In Customer Support, I have experience in handling customer requirements and issues, identifying root causes, and implementing effective corrective actions. I am familiar with quality and problem-solving tools such as 8D, PFMEA, Control Plan, SPC, MSA, and other structured problem-solving techniques . I also have good communication skills and experience in preparing and delivering PowerPoint presentations .
- As a Process Engineer, I have experience in managing moulding, coating, and assembly processes for automotive lighting products , including manpower handling and process monitoring. I focus on maintaining process stability, improving productivity, reducing defects, and ensuring quality requirements are consistently achieved.
- I am a quick learner, a good team player, and capable of working effectively with customers, production, quality, and cross-functional teams . My key strengths are problem solving, communication, process knowledge, team handling, and continuous improvement .
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
customer satisfactionCustomer SupportControl PlanAutomotiveautomotive lighting8DMould DesignCustomer ComplaintsManufacturing ProcessesLogisticsmouldCommunication SkillsManufacturingmaintenanceManpower HandlingCoating
Section · Company
About Motherson Sumi Wiring

Motherson Sumi Wiring
Electrical Equipment
6.0k+
employees
1986
40 years old
Noida, Uttar Pradesh
India
₹5.6L PA avg
Avg at Motherson Sumi Wiring
About
Motherson Electronic Components Pvt Ltd
Industries
Electrical Equipment
Employee ratings
10 reviews
3.7/ 5
Culture
3.0
Career growth
2.6
Work-life
2.8
Employees rate it well for
Job Security43Overall Company37
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