GURUGRAM · FULLTIME
Engineer - Telco Cloud B&R- Support
Orange
Gurugram · onsite · Posted 4d ago
Sourced from
Undisclosed4–10 yrsfulltimeGurugram
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Section · 01
About this role
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
- To provide next level technical support for Global customer service centers and platform supervision centers by resolving low to medium complex SDX,SD-WAN,OPC & Telco Cloud problems referred to the team in an effective and timely manner keeping in view functional KPIs
- To identify Platform & Services capacity issues and co-ordinate with planning teams and rollout teams to ensure timely capacity upgrades
- To contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDX,OPC & Telco Cloud platforms and services in Orange Business Services
- To implement assigned high impact and complex changes on the service platform and virtualized infrastructure while demonstrating highest adherence to network change management procedures
- To contribute in Technical Incident Reports for major network incidents and problems
- To gain and apply technical and soft skills as per individual objectives
- To achieve Telco Cloud Build & Run KPI targets
- To contribute to customer satisfaction and Network Performance KPI targets
- Excellent knowledge of communication standards and OSI/commercial protocols as follows:
VirtualizationTechnologies - Linux, SD- WAN, SDN,Vmware,BluePlanet
Kubernetes, Rancher, CICD, Ansible & Python will be the added advantage
- Professioanl level of knowledge and hands on troubleshooting experience on Two or more of the following technologies
- SDN/NFV (Software Defined Network/Network Function Virtualization) with RedHat OpenStack/ OpenShift / KVM/Linux
- Cloud Infrastructure and Container-as-a-Service support (IaaS/CaaS) with VMWare Sphere/EXSi, NSX-T
- Rancher Kubernetes/Container/Dockers
- Juniper Contrail
- Ciena BluePlanet
- Network Automation development with Python, RedHat Ansible, PERL, Shell
- TCP/IP protocols experience (MPLS, IP,IS-IS,BGP,Mp-BGP)
Hardware:
- Dell Switch & Servers
- CISCO Routers,
- Juniper MX Routers & QFX Switches
- Excellent Analytical and trouble-shooting skills
- Good understanding of Telecom Service providers Virtualization , Networks and Services
You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.
- Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
- Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
- Professional Development: Training programs and upskilling/re-skilling opportunities.
- Career Growth: Internal growth and mobility opportunities within Orange.
- Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
- Reward Programs: Employee Referral Program, Change Maker Awards.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceAutomationKubernetescustomer satisfactionemployee referralIaaScloud platformsjunipercisco routersChange ManagementEmployee ConnectCSRCloud InfrastructureContainercloudMPLSCiscoAnsibleLinux
Section · Company
About Orange
Orange
Issy-les-moulineaux
FR
₹16.8L PA avg
Avg at Orange
About
https://orangeglobal.in/
Industries
InternetMobileTelecommunications
Employee ratings
10 reviews
3.8/ 5
Culture
3.6
Career growth
3.3
Work-life
3.6
Employees rate it well for
Overall Company38Company Culture37
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