BENGALURU · FULLTIME
Engineer-Technical Support
Evolute Group
Bengaluru · onsite · Posted 23d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles Responsibilities
- Good communicator
- Initial Point of Contact for all device and software related concerns from customers.
- Attend meetings with clients to analyze, troubleshoot and diagnose problems.
- Ability to understand the customer requirement and coordinate with technical team to get it implemented.
- Good and agile troubleshooter
- Assist in creating training materials pertaining to relevant device / product troubleshooting and usage.
- Bachelor's degree in computer science or related stream.
- Basic Knowledge of programming languages like Android and Java and process management methodology.
- The ability to recognize risks and errors in an application.
- Exposure to any bug tracking tools and requirements analysis and tools.
- Knowledge on Agile practices is desirable.
- Customer centric approach
- Good time management and organizational skills.
- Self-motivated, works well independently and with others.
Experience Level:
- 2 - 4 years of technical support experience.
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Section · 02
Skills
Section · Company
About Evolute Group
Evolute Group
Electronics Manufacturing
201
employees
1970
56 years old
Kandivali, Mumbai
India
About
About Evolute group - www.evolute.in
Evolute group is a leading Indian ESDM (Electronics System Design & Manufacturing) & diverse multi-business conglomerate spread across trading, electronics product design & marketing across verticals like Payment -Fintech, cleantech-energy storage and industrial electronics, software solutions. Our expertise in embedded engineering & power electronics, indigenous design & development capabilities and market presence in 20+ countries has helped us carve a niche in the under developed and developing geographic markets.
The list of customers is a testimony to its ability to combine product reliability, performance and competitive pricing with a strong customer centricity, enabled with extensive design & development expertise and leading- edge technologies, Evolute group aspires to achieve 50 % + CAGR growth in no of esteemed customers, empowered employees, top line revenue, profits for all in next 5 years which includes top line revenue of 1000Cr.
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