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    Job · 13571758

    BENGALURU · FULLTIME

    Engineer-Technical Customer Support

    Evolute Group logo

    Evolute Group

    Bengaluru · onsite · Posted 58d ago

    Sourced fromNaukri
    Undisclosed1–3 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Being the Technical Support Engineer of the product company, you will be responsible for supporting the customers with the integration of their applications with Evolute devices and resolving any issues raised.

    Roles Responsibilities:
    Good communicator
    Initial Point of Contact for all device and software related concerns from customers.
    Attend meetings with clients to analyze, troubleshoot and diagnose problems.
    Ability to understand the customer requirement and coordinate with technical team to get it implemented.
    Good and agile troubleshooter
    Assist in creating training materials pertaining to relevant device / product troubleshooting and usage.

    "QUALIFICATION":"
    Experience Level:
    2 - 4 years of technical support experience.

    Essential Skills:
    Bachelor s degree in computer science or related stream.
    Basic Knowledge of programming languages like Android and Java and process management methodology.
    The ability to recognize risks and errors in an application.
    Exposure to any bug tracking tools and requirements analysis and tools.
    Knowledge on Agile practices is desirable.
    Customer centric approach
    Good time management and organizational skills.
    Self-motivated, works well independently and with others.


    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Section · 02

    Skills

    AgileTechnical SupportTroubleshootingCustomer Centricprogramming languagesbug trackingTechnical Customer SupportProgrammingAndroidJavatime managementProcess Management

    Section · Company

    About Evolute Group

    Evolute Group logo

    Evolute Group

    Electronics Manufacturing

    201

    employees

    1970

    56 years old

    Kandivali, Mumbai

    India

    About

    About Evolute group - www.evolute.in


    Evolute group is a leading Indian ESDM (Electronics System Design & Manufacturing) & diverse multi-business conglomerate spread across trading, electronics product design & marketing across verticals like Payment -Fintech, cleantech-energy storage and industrial electronics, software solutions. Our expertise in embedded engineering & power electronics, indigenous design & development capabilities and market presence in 20+ countries has helped us carve a niche in the under developed and developing geographic markets.


    The list of customers is a testimony to its ability to combine product reliability, performance and competitive pricing with a strong customer centricity, enabled with extensive design & development expertise and leading- edge technologies, Evolute group aspires to achieve 50 % + CAGR growth in no of esteemed customers, empowered employees, top line revenue, profits for all in next 5 years which includes top line revenue of 1000Cr.


    Industries

    Electronics ManufacturingInternetHardware & NetworkingSoftware Product

    Employee ratings

    65 reviews

    4.0/ 5

    Culture

    4.0

    Career growth

    3.4

    Work-life

    4.1

    Employees rate it well for

    Senior Management12Job Security6Salary6Work Life Balance6Work Culture5

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