Engineer - Infrastructure Support

The Infrastructure Analyst is responsible for monitoring the core IT and customer specific infrastructure and providing 1st level support for Windows server platform on On-premises and Cloud hosting. The team operates 24x7 including bank holidays.

Job title:

Engineer - Infrastructure Support

Job Description:

Monitoring of Datacentre which includes timely check and reviews, Alerts, system logs, Disk space etc. and troubleshoot issues
Working on server management tools for activities like patching, event monitoring, backup etc.
Providing level 1 support for servers running Windows 2008/2012/2016/2019 and applications (web portals, IIS)
Reacting to client logged incidents and requests through Remedy
Create Templates / Clones, create / delete Snapshots
3rd party vendor coordination for visit and troubleshooting
Assist team with daily Backup failures, System Recovery with Backups
Review System and Application logs
Exchange 2003/2010/2013/Office365 Management and troubleshooting, Knowledge on Archival Solutions

Location:

Pune

,

India

Time Type:

Full time

Contract Type:

Permanent