{"@context":"https://schema.org","@type":"JobPosting","title":"Engineer III-Collaboration","description":"

Roles and Responsibilities :

Design, deploy, and maintain Cisco Unified Communications solutions for clients across various industries.
Collaborate with cross-functional teams to identify business requirements and develop customized VoIP/SIP/WebEx solutions.
Provide L3 technical support and training to end-users on Cisco products such as IP phones, video conferencing systems, and call center software.
Troubleshoot complex issues related to network infrastructure, voice quality, and application performance.

Job Requirements :

5-18 years of experience in IT services & consulting industry with expertise in Cisco Voice/Unified Communications (CUCM).
Exp in Ms teams or Webex
Strong understanding of networking fundamentals including LAN/WAN architecture design principles.
Proficiency in configuring Cisco devices such as routers, switches, firewalls; familiarity with TEMs (Telecommunications Expense Management) software.

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