Engineer II

IT
Offshore

We are looking for an experienced Technical Lead with 8-10 years of hands-on experience in managing and supporting on-premises services. The ideal candidate should possess strong Linux administration skills, excellent troubleshooting capabilities, and a disciplined operational mindset. Experience with at least one of Kafka, Redis, or Elasticsearch is mandatory. Key Responsibilities

Provide technical leadership for on-premises infrastructure and platform services.

Administer, monitor, and troubleshoot Linux-based production environments.

Ensure high availability, reliability, and performance of critical services.

Lead incident management, root cause analysis (RCA), and problem resolution.

Implement operational best practices, automation, and monitoring.

Collaborate with development, infrastructure, and support teams to resolve production issues.

Drive operational excellence through standard operating procedures, documentation, and continuous improvement.

Mentor junior engineers and provide technical guidance to the team.

Required Skills

8-10 years of overall IT experience.

Strong expertise in Linux administration and troubleshooting.

Hands-on experience with at least one of the following:

o Confluent Kafka

o Redis

o Elasticsearch

Strong debugging and root cause analysis skills across application and infrastructure layers.

Experience supporting and managing on-premises production environments.

Excellent operational discipline with experience in incident management, change management, and production support.

Good understanding of system monitoring, logging, and performance tuning.

Strong scripting skills (Shell/Python) are an added advantage.

Automation and Zero touch mindset for next level GenAI adoption

Preferred Qualifications

Experience with automation and configuration management tools.

Knowledge of container platforms (Docker/Kubernetes) is a plus.

Familiarity with CI/CD pipelines and DevOps practices.

Excellent communication and stakeholder management skills.