BENGALURU · FULLTIME
Engineer II, Systems Reliability Engineering
Levi Strauss & Co.
Bengaluru · onsite · Posted 11d ago
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Not disclosed4–6 yrsfulltimeBengaluru
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Section · 01
About this role
Introduction
As an Engineer II, Systems Reliability Engineering, you will lead day-to-day production support and operations for enterprise job scheduling and workload automation platforms. You will serve as the senior technical authority for scheduling support in India, partnering with application, infrastructure, and business teams to ensure batch jobs run reliably and downstream processes are completed on time. Reporting to the Operations Lead, Foundations / Job Scheduling (LATAM), you will drive operational excellence, knowledge management, mentoring, and continuous improvement across the scheduling environment.
About The Job
Bengaluru, India
FULL TIME/PART TIME
Full time
Current LS&Co Employees, apply via your Workday account.
As an Engineer II, Systems Reliability Engineering, you will lead day-to-day production support and operations for enterprise job scheduling and workload automation platforms. You will serve as the senior technical authority for scheduling support in India, partnering with application, infrastructure, and business teams to ensure batch jobs run reliably and downstream processes are completed on time. Reporting to the Operations Lead, Foundations / Job Scheduling (LATAM), you will drive operational excellence, knowledge management, mentoring, and continuous improvement across the scheduling environment.
About The Job
- Provide end-to-end production support for HCL Workload Automation, GSCI, Velocity, and related workload automation services, including incident triage, root cause analysis, and issue resolution.
- Lead incident response, post-incident reviews, and problem management activities for failed, delayed, or stalled batch processes while coordinating with upstream and downstream application teams.
- Drive knowledge management through the creation and maintenance of operational playbooks, support documentation, runbooks, and standard operating procedures.
- Provide day-to-day technical leadership and mentoring to India-based scheduling engineers while supporting capability development and operational maturity.
- Partner with application, infrastructure, and business teams to manage scheduling calendars, dependencies, change windows, reliability improvements, and ITSM process maturity.
- 4+ years of experience in IT production support, application operations, infrastructure operations, batch processing, or Site Reliability Engineering, including leadership or supervisory experience.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience supporting enterprise workload automation and job scheduling platforms such as HCL Workload Automation, TWS, Control-M, or similar technologies.
- Strong understanding of job dependency mapping, scheduling calendars, cross-application workload orchestration, and upstream and downstream impact analysis.
- Knowledge of ITSM practices, incident and problem management, observability tools, and the ability to communicate technical issues and business impacts effectively.
Bengaluru, India
FULL TIME/PART TIME
Full time
Current LS&Co Employees, apply via your Workday account.
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Section · 02
Skills
cross-application workload orchestrationGSCI VelocityHCL Workload Automationjob dependency mappingworkload automation servicesBatch processingProblem managementControl-MRoot Cause AnalysisObservability toolsTwsIncident triageITSM practicesscheduling calendarsjob scheduling platforms
Section · Company
About Levi Strauss & Co.
Levi Strauss & Co.
Fashion & Textile
1.6k+
employees
1853
173 years old
San Francisco,California
United States
₹6.1L PA avg
Avg at Levi Strauss & Co.
About
We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. We just might be the original startup. Our brands — Levi’s®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™ — stand for freedom and self-expression around the world. And for more than 160 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world.
Industries
Fashion & TextileInternet
Employee ratings
10 reviews
4.3/ 5
Culture
3.9
Career growth
3.6
Work-life
4.0
Employees rate it well for
Overall Company43Company Culture42
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